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What is Firstsource's growth mantra?

Published on Mon, Feb 08, 2010 at 22:02 |  Source : CNBC-TV18

Updated at Wed, Feb 17, 2010 at 18:13  

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BPO player Firstsource Solutions is prowling for acquisitions, armed with a Rs 200 crore war-chest. But that's not the only thing the company plans to spend money on. CNBC-TV18's Kritika Saxena finds out that wage hikes and expansion may also be around the corner.

The accounts department at BPO player Firstsource is in overdrive. This is all thanks to CEO Ananda Mukherjee who is itching to get the company sprinting on the growth track. Inorganic growth is first on the agenda. Armed with over Rs 200 crore in cash, Firstsource is looking for acquisition targets that will help bridge gaps in its offering.

Ananda Mukherjee, MD and CEO, Firstsource, says, "Acquisitions will be skill-based. They will mainly be to fill service proposition gaps in verticals and to expand presence in existing verticals."

Expansion and wage hikes are just a rung lower on the agenda. Firstsource aims at giving out 8-10% wage hikes across the board -- the exact quantum of these hikes will be decided once the budgets for the year are finalized.

The company will also be investing on setting up delivery centres in Tier-1 and Tier-II cities and expanding operations into existing geographies. Debt repayment is another big exercise. Firstsource currently owes USD 250 million, a large part of which is due in December 2012.

Telecom, media, healthcare will be the three main focus areas for the company for the year. A US listing is an option, but it will not be looking at it as of now.

  

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