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We're committed to IT, BPO biz: Satyam writes to staff
Published on Tue, Dec 30, 2008 at 15:19   |  Updated at Wed, Dec 31, 2008 at 15:27  |  Source : CNBC-TV18

After the resignation of three independent directors, and the Maytas fiasco, Satyam has written a letter to all employees to boost the sagging morale. The letter starts by summarizing that the company continues to be committed to the IT and the BPO business.

 


Here is a verbatim transcript of Raja Rajeshwari’s comments on CNBC-TV18. Also watch the accompanying video.

 

We have a copy of the letter that Ramalinga Raju, the Chairman of the company has sent to his employees. The last letter that he sent on December 18 and the successive U-turn, has led to a lot of low moral within the company. We keep seeing press reports coming in, that there is low moral there and also the senior management and most of their project leaders these days are aggressively looking out for job outside.

 

The letter starts by summarizing that there are two issues they continue to be committed to the IT and the BPO business. They have said that “The decision was formed with the belief that doing so would not imperil our leadership in our core business or lessen our commitment to our core business and that all stakeholders would benefit. Satyam did not and does not now intend to retreat from the IT and the BPO services in anyway and going forward it will focus exclusively on these markets.”

 

They have also said in this letter that they have been in talks with most of the clients and have been able to get the support of the clients. They say that, “We have been communicating these facts to our customers and I am very pleased to report that customers continue to show a high level of trust in Satyam. The key steps taken to regain their confidence are we are strengthening the board by changing its size and composition, and engaging DSP ML to provide strategic advice and options. The board will meet on January 10 to consider these options and to chart out a course of action that would boost stakeholders' confidence further.”

 

They come and urge that the board and the leadership team, is doing everything possible to bring back the respectability and continue to bring stability to the business. He says that, “I asked for your continued faith in Satyam and for your steadfast focus on your customers especially in phases of wild speculation and unchecked rumour.” So over the past few days we have seen some kind of stability returning. We saw Aberdeen come and say that for them very important thing right now is a stability of the business and this letter is just a start of them trying to restore this faith into their employees.

 

Here is the text of the letter by Ramalinga Raju to the employees of Satyam.

 

Dear Associates,
I am writing to inform you of what has developed since my note of December 18th and to outline plans to restore our stakeholders’ faith in Satyam. The events of the past two weeks have raised many questions, but these can be distilled into two basic issues: the viability of our business strategy to diversify; and the effectiveness of our corporate governance. 

Re: business strategy, you should understand that Satyam is completely committed to the IT services and BPO business, as we have been since our inception.  While the idea that we could diversify into an unrelated business was rejected by our investors, it was formed with the belief that doing so would not imperil our leadership in our core business or lessen our commitment to it, and that all stakeholders would benefit.  Satyam did not – and does not now – intend to retreat from IT and BPO services in any way, and going forward, Satyam will focus exclusively on these markets.


Re: corporate governance, the board arrived at its decision to bid for Maytas by following all required processes and procedures, and while there was a spirited discussion among members, their vote to approve the motion was unanimous.  Further, Satyam has won numerous awards for excellence in corporate governance, including the Golden Peacock Global Award for Excellence in Corporate Governance on two separate occasions, most recently in 2008.


Over the past two weeks, we have been communicating these facts to our customers, and I’m very pleased to report that customers continue to show a high level of trust in Satyam.


We have also been in contact with many of our investors, and we have taken key steps to regain their confidence.  These include strengthening the board by changing its size and composition, and engaging DSP Merrill Lynch to provide strategic advice and options.  The board will meet on January 10, 2009 to consider these options and to chart a course of action that would boost stakeholders’ confidence further.


Please be assured that the board and the leadership team are doing everything possible to get Satyam back on track.  We cannot do this without your help, however. I ask for your continued faith in Satyam and for your steadfast focus on your customers, especially in the face of wild speculation and unchecked rumor. There is simply no more effective way to strengthen the company and to secure its future – and yours – than by delighting your customers.


Thank you very much for your commitment and support.  Once again, I wish you the very best for 2009.


With warm regards,
Raju

 

Also read:

 

Another scandal rocks Satyam

 

Still bullish on Satyam's core biz: Aberdeen AM

 

Restoring member confidence top priority: Satyam director

 

Fill independent Satyam director seats ASAP: Legal eagles

 

Independent directors exit Satyam: Is mgmt change on cards?

 

Are independent directors sleeping at the wheel? 

 

Who will protect Satyam minority shareholders now?

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