Moneycontrol
Nov 29, 2016 08:00 PM IST IST | Source: Moneycontrol.com

Snapdeal to waive off seller charges for CoD orders

The company also sent card swipe machines to users, so that they could pay with their cards in the absence of currency notes.


Ayushmann Chawla


Moneycontrol


E-commerce firm Snapdeal on Tuesday said it will waive seller charges for cash on delivery orders (CoD) returned after the demonetisation drive by the government.


It has said, it will bear all the logistics and packaging cost orders above Rs 500 which have been returned by users in the week following the demonetisation November 9-15. Any such charge borne by the seller during that period, will be paid for by Snapdeal.


In order to ease the payment process, post demonetisation, Snapdeal had also launched -- wallet on delivery, where users could pay through their FreeCharge wallet at the time of delivery.


The company also sent card swipe machines to users, so that they could pay with their cards in the absence of currency notes.


Among other measures, users were also provided with the option of delaying acceptance of their CoD orders by a few days.


A day after the demonetisation drive was announced by the prime minister, the company had brought down the CoD limit to Rs 2000 till November 17.


Snapdeal was started in February 2010 by Kunal Bahl along with Rohit Bansal. It claims to have 65 million products across 1000 categories from over 125,000 brands and retailers.


With over 300,000 sellers, it delivers products to 6000 cities in India.

It includes SoftBank, Alibaba, BlackRock, Temasek, Foxconn, eBay and Premji Invest among its investors.

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