Satyam Computer Services, Ltd. (NYSE: SAY), a leading global consulting and information technology services provider, announced today that Satyam BPO, its business process outsourcing arm, was selected as one of  four finalists for the prestigious Global Six Sigma and Business Improvement Awards 2008, presented by Worldwide Conventions and Business Forums (WCBF).

The WCBF presents the awards to organizations that use Six Sigma most effectively in the deployment of business improvement programs. Additionally, the awards highlight the superior results organizations achieve by deploying the business strategy and other business excellence programs to customers, shareholders and other key stakeholders.

“Making it to the finals of the Global Six Sigma & Business Improvement Awards is an important recognition of Satyam BPO’s quality prowess,” said Vijay Rangineni, Chief Operating Officer, Satyam BPO, adding: “Businesses everywhere face increasing pressure to transform their operations and optimize their performance, which makes innovation and continuous process improvement critical.”

Satyam BPO was honored for its creation of an innovative process methodology that demonstrates how Visual Effects can be used to deploy “Design for Six Sigma (DFSS)” projects in animation. Satyam’s methodology perfected the On-Time Delivery percentage of projects - from 95% to 100% - and also sharply improved the Right First Time percentage from 73.7% to 99.4%. Doing so meant less re-work, lower cost, faster delivery and improved product for customers. 

The methodology was cited in the category of Best Project Achievement in Innovation or Product Development (including Design for Six Sigma). Nelson James, Vice President, Sales and Relationship Management, Satyam BPO, received a certificate denoting the accomplishment at a ceremony coinciding with WCBF’s.

Global Lean, Six Sigma and Business Improvement Summit at the Orlando, Florida, Sun Resort and Convention Center, “Our clients consider a sharp focus on quality to be an increasingly important requirement, said Kishore Rao, Vice President of Quality, Satyam BPO. “Our Six Sigma programs deliver tangible business benefits and help companies address transformational issues in their processes,” he said.

The honor reflects Satyam BPO’s commitment to the eSCM capability model, an approach to BPO developed by the IT Services Qualification Center (ITsqc) at Carnegie Mellon University in Pittsburgh, Pennsylvania. Satyam BPO was the world’s first BPO organization to have achieved eSCM Level 5 certification. 

Sourced From: IPAN