Sep 06, 2012, 11.33 AM IST

Samsung challenge: sold the phone, how to keep the customer

Samsung Electronics has built global leadership in mobile phones, but in a fickle industry looks more vulnerable than its nemesis Apple Inc without an 'ecosystem' - software, services, content and customer support - to keep its users loyal.

Source: Reuters
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Samsung challenge: sold the phone, how to keep the customer
Samsung Electronics <005930.KS> has built global leadership in mobile phones, but in a fickle industry looks more vulnerable than its nemesis Apple Inc
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