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ORG Informatics Ltd. bags Rs. 425 cr. order for MTNL convergent billing from Bharat Electronics Limited. ORG will supply, install & commission convergent billing system.
ORG Informatics Ltd. (BSE: ORG Informat), a leading system integrator in IT & Telecom, today announced that they have bagged Rs. 425 cr. order for MTNL Convergent Billing system from Bharat Electronics Ltd. (BEL). Post this deal ORG would supply, install, commission and maintain convergent billing and CRM system on turnkey basis for MTNL. This implementation will revolutionize the complex billing and customer care systems at MTNL. This solution will enable MTNL to service its customers with futuristic services like WLL, PSTN, Data Services, ATM, Internet/Broadband services etc.
Business Support Systems (BSS) are the strategic link to an operator's critical customer usage data. The existing legacy systems have resulted in multiple BSS, performing similar functions for each disparate product or service. The solution delivers a total convergent BSS solution that addresses present challenges while providing a roadmap to a fully convergent future. Some key component systems which are a part of this solution are interconnect billing, eCRM system, contact center (IVRS), revenue accounting & assurance and enterprise backup system.
Addressing the need of a convergent BSS, Mr. Ajoy Khanderia, Managing Director and Chief Executive Officer, ORG Informatics said, "A convergent billing system can automate and simplify key customer service tasks enabling greater productivity. Solution enables the operators current and future BSS needs to be seamlessly accommodated in any convergent voice, video, data, or content environment."
Sourced From : 20 : 20 Media Pvt Ltd
Tags: ORG Informatics Ltd., IT & Telecom, Bharat Electronics Ltd. , MTNL, CRM system , WLL, PSTN, Data Services, ATM, Internet/Broadband services , BSS, IVRS, Ajoy Khanderia
May 23 2013, 09:33
- in Technicals
May 22 2013, 10:44
- in Economy