Nissan directed to replace defective car or refund cost

The East District Consumer Disputes Redressal Forum held Nissan Motors India liable to refund the cost of the vehicle, a Micra car, or replace it, saying the complainant was in constant danger of getting hurt due to the car's defective braking system which did not work properly despite replacement of the entire brake assembly
  • Language
  • App
  • Subscriptions
  • Specials
  • Sign-In
  • Register
GeStepAhead Travelcafe
moneycontrol.com

Home » News » Business

Jul 10, 2013, 08.36 AM | Source: PTI

Nissan directed to replace defective car or refund cost

The East District Consumer Disputes Redressal Forum held Nissan Motors India liable to refund the cost of the vehicle, a Micra car, or replace it, saying the complainant was in "constant danger" of getting hurt due to the car's defective braking system which did not work properly despite replacement of the entire brake assembly

Like this story, share it with millions of investors on M3

Nissan directed to replace defective car or refund cost

The East District Consumer Disputes Redressal Forum held Nissan Motors India liable to refund the cost of the vehicle, a Micra car, or replace it, saying the complainant was in "constant danger" of getting hurt due to the car's defective braking system which did not work properly despite replacement of the entire brake assembly

Post Your Comments

Share Cancel

Nissan directed to replace defective car or refund cost
A consumer forum here has directed the Indian arm of Japanese automobile company Nissan Motors to either replace a defective car sold to a doctor or refund its cost.

The East District Consumer Disputes Redressal Forum held Nissan Motors India liable to refund the cost of the vehicle, a Micra car, or replace it, saying the complainant was in "constant danger" of getting hurt due to the car's defective braking system which did not work properly despite replacement of the entire brake assembly.

Also Read: Nissan launches new Micra, Micra Active starting Rs 3.50L

"Taking the facts and circumstances into consideration and the material on record, we are of the view that the vehicle in question is suffering from manufacturing defect. Complainant is in constant danger of being hurt. "It is only with the blessings of God that nothing untoward has happened so far when it is proved on record that brake system of this vehicle is defective and could not be set right even after replacement of the brake assembly," a bench presided by NA Zaidi said and directed Nissan to pay Rs 50,000 as compensation to the complainant, Delhi resident Dr Neera Bhan.

In her complaint, Bhan said in December 2011 she had bought the Nissan Micra car, which made a sharp sound when the brakes were applied. The car was sent to the workshop several times to get the brake problem rectified but the issue persisted.

Finally in June 2012, the brake assembly of the car was replaced despite which the problem persisted, Bhan alleged. Nissan in its defence had denied the allegation that the car was defective, saying till filing of the complaint in 2012, the vehicle had been driven for over 30,000 km.

The forum, however, rejected the contention saying the "coverage of 30,000 km cannot be a defence in view of the clear admission of replacement of the break assembly".

It also observed that there was something "inherently defective" with the car's braking system since the problem re-occurred despite change of brake assembly.

Ads by Google

Buy, Hold, Sell ? Hear it first on M3
Nissan directed to replace defective car or refund cost

See all

Get started using your favorite social network

or

Login using moneycontrol ID

Username
Password

Need help logging in? Reset password.

Don´t have an account? Sign Up

Get started using your favorite social network

or

Simply sign up using this short form

* mandatory

UserName*

Username should be atleast 4 character

Password*

Password should be 8 or more characters,
atleast 1 number, 1 symbol & 1 upper case letter

Alert

Your Password should contain
  • 8 or more characters
  • At least 1 number
  • At least 1 symbol
  • At least 1 upper case letter
Confirm Password*
Email
Already have an account? Login