Nasscom sends rep to UK to manage `sting' fallout

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Nasscom has sent its representative to London to manage the fallout of a Channel 4 documentary on alleged consumer data theft from Indian call centres, to be aired on Thursday.

This comes even as Nasscom officials said that they were awaiting response from Channel 4 to its request seeking assistance in taking action against the data theft.

Mr Sunil Mehta, Vice-President of Nasscom, has been sent to London to create awareness through the British media about the measures taken by the Indian BPO industry to adhere to global standards.

Meanwhile, Nasscom is going ahead with its plan to roll out the Nasscom Assessment of Competence (NAC) from November 2006.

The industry body had roped in British Council to do pilot tests, which were completed recently.

Nasscom has short-listed three partners for conducting these certification tests across the country, which is aimed at creating a robust and continuous pipeline of talent by transforming the trainable workforce into an employable workforce.

The Indian ITES-BPO industry has been on a high-growth path, clocking revenues of $6.3 billion in 2005-06.

In a bid to address the security concerns of the BPO segment, Nasscom has also set up a national skills registry, which is an online registry of employees working in various call centres across the country.

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