IndiGo to offer the convenience of mobile booking in India

IndiGo, the new low-fare airline promoted by InterGlobe Enterprises, launching in early August, has joined forces with eSpherical.com, Inc. to provide mobile airline booking and payment for its customers with GPRS-capable mobile phones or mobile PDA's. Through this pioneering initiative IndiGo will ensure a unique, smooth and seamless customer experience that is backed by cutting edge technology.

 

Speaking on this initiative, Bruce Ashby, President & CEO, IndiGo said, "IndiGo is the first airline in India to offer this simple and efficient way to book for our customers who are on the go. IndiGo is all about designing a travel experience that is simple and straightforward.  Mobile booking is just one of the many things that we are doing to achieve that goal, and we are sure that our customers will appreciate it."

 

The mobile booking service is available at http://mobile.goindigo.in . This service not only allows customers to book and pay for flights, but also enables them to check for flight information. Customers can pay for their booked tickets within 24 hours at a number of convenient locations. Information on this service is available for the customers on the IndiGo website, www.goindigo.in . 

 

The software enabling this enhanced service is being developed, deployed and supported by eSpherical.com Inc., a leading IT solutions provider based in the United States. Commenting on this collaboration, Keith Stewart, CEO eSpherical.com Inc. said, "We are excited about partnering with IndiGo to enhance access to their online reservations system. Our mobile software makes IndiGo the first airline in India with a complete mobile booking system. Our goal is to make it easier and faster for customers anywhere to make their travel plans with IndiGo. "

 

IndiGo will be the first airline to deploy eSpherical.com Version 3.0 mobile software. Following a successful deployment of Version 2.0 with AirAsia in Kuala Lumpur, Malaysia, version 3.0 features more customer enhancements for mobile phones including schedules, flight status and check-in.

 

 

Sourced From: Genesis  Burson-Marsteller