IBM with Business, tech schools to develop SSME Curriculum

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The new programs draw on research and teaching in the fields of computer science, computer engineering, business strategy, and management sciences to help students develop the skills required in a technology-based, services-led economy.

 

Many leading universities across the world have begun exploring and investing in the field of service science - also called service sciences, management,  and  engineering   (SSME) -   to develop  exactly  these cross-disciplinary skills. University of California, Berkeley, Arizona State University and North Carolina State University are among a handful of universities in the United States which have established programs in service science. Universities in Europe and Asia are also creating programs in this area.

 

"We are working with top business and academic leaders across the globe to bridge the future skill gap in the global services economy," said Amol Mahmuni, IBM India University Relations Program Director.  "By making innovation a national priority - India is marking itself to become a dominant player in the global economy.  IBM realizes that promise and potential of India's most valuable resource - its talent - can be untapped through academic collaboration. Currently, IBM is actively working with more than 740 engineering colleges to help students build 21st century skills on the latest tools, technologies and trends."

 

The goal of the SSME discipline is to drive productivity, quality, and  sustainability of services, while making the learning rates and innovation rates more predictable across  the service sector, especially in complex organization to  organization  services  including  business  to business, nation to nation and government to population. This new academic discipline brings  together  ongoing  work  in  fields of computer science, operations research,  industrial  engineering, business strategy, management sciences, social,  cognitive  and  legal  sciences,  to  develop skills required in a services-led economy.

  

Since 2004, IBM has hosted a series of conferences and workshops, inviting hundreds of faculty from universities around the world, in a call to action. Many leading universities across the globe have begun exploring and investing in this area, working in tandem with thought leaders in the business world.  The global SSME research community is aggressively laying the groundwork for this challenging new research area. 

 

Sourced From: Vox Public Relations