IBM India today commenced new operations in Cochin, Kerala, expanding its reach to 41 cities in India. This would enable IBM to cater specially to the unique requirements of the various SMB clients spread in the non-metros in the country.

“Mid-market companies have distinct needs that are often ignored by most service providers. IBM’s Technologies and Solutions for Indian Small and Mid-market businesses provide a competitive edge in this era of globalization” said Lingraju Sawkar, Vice President – Small & Medium Business, IBM India. “Understanding these needs, we want to expand our reach to be closer to our clients, enabling us to serve them better. Our new operation in Cochin is a step in that direction.”

IBM – with its portfolio of products (in hardware and software), services and open standards compatibility and ISV & partner solutions has the capability to address the growing business issues among SMBs. Through its new operations in Cochin, IBM will improve its accessibility to its clients.

IBM’s portfolio of clients in Kerala includes, Govt. Of Kerala, JRG Securities, IIM Calicut, Dhanalaksmi Bank, Catholic Syrian Bank, Malabar Institution of Medical Sciences among others and IBM hopes to create further value for its customers with this new operation and resources who will work closely in the market.

With over 3000 SMB customers in India, IBM’s operations in Cochin will target various clients in Government, Banking, Healthcare, Retail, Hospitality, Travel & Transportation.

IBM has invested in the development of products and services specifically priced and designed for the SMB marketplace under the brand name ‘IBM Express Portfolio’.  IBM's Express portfolio is comprised of hardware, software, services, solutions and financing and is designed to meet specific criteria for SMBs.

These offerings are delivered through sales and marketing team of 6,000 people and a network of 90,000 Business Partners, organized in 243 local sales territories around the world.

Sourced From: Vox Public Relations