IBM announces services for collaboration

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IBM announced new services to help organizations use collaboration and social networking to maximize employee talent and performance.

 

The Enterprise Adaptability services include a unique methodology to determine the return on investment of social networking, use of large scale communications programs to jumpstart adoption, automatic identification of key talent, and social network analysis.

 

Building on IBM's leadership in Web 2.0, portal, enterprise content management and collaboration technologies, Enterprise Adaptability will become an important part of IBM's overall consulting and software portfolio to give clients new tools for harnessing the talent and expertise that lies within their organizations, across organizations, and with their channels and customers.

 

According to IBM's 2008 Global Human Capital Study, which surveyed 400 executives in 40 countries, developing a organization that is adaptable to change is essential. However, the study found only 11 percent of those organizations believed they were highly adaptable, meaning they have the ability to predict future skills, effectively locate experts and effectively collaborate within and outside the enterprise. 

 

With Enterprise Adaptability companies can learn how to embed Web 2.0 technologies into the fabric of business operations, allowing employees, partners and customers to communicate, establish new business relationships and make decisions in real-time within the context of their everyday work. 

 

The service encompasses three phases:

 

Planning - determines the business case for implementing social networking and collaboration capabilities by analyzing current interaction patterns between employees, partners and customers. Assesses an organization's current capabilities and barriers to adoption, prioritizes focus areas and creates an implementation plan.

 

Adoption - helps introduce collaborative and social networking technologies to an organization through online collaborative events such as company wide collaborative events (based on IBM's Innovation Jams) or smaller departmental events. Provides social networking analysis, identifying patterns of interaction and the key topic experts and enablers within the organization.

 

Implementation - speeds the adoption of social networking and collaboration technology by embedding capabilities into existing applications

 

 "Spurring competitiveness in a global economy requires connecting the right experts necessary for success, applying new tools and technologies that provide access to global resources, and innovating and collaborating across national and organizational borders," said Tim Ringo, Global Leader, Human Capital Management, Global Business Services. "With Enterprise Adaptability, IBM is in a unique position to be a true consulting and technology partner to any organization looking to unlock the business value of connecting people and the enabling technologies."

 

"Social software, collaboration, and content management are revolutionizing the ways in which organizations interact with customers, partners and employees," said Michael Rhodin, General Manager, IBM Lotus Software. "As globalization forges ahead, and operations and expertise become increasingly dispersed in all kinds of industries, organizations of all sizes need to be able to realize the value and potential of collaboration tools."

 

Enterprise Adaptability combines industry-leading software from IBM Lotus Software with consulting expertise from IBM Global Business Services' Human Capital Management practice. 

 

Sourced From: Vox Public Relations