Experian®, the global information solutions company, hasacquired the Tallyman debt collection management software and operations. Tallyman will become part of the Experian Decision Analytics business to create an innovative and complete collections solution.
Tallyman has several clients in India, including Tata Indicom and its employees in India have joined the recently established Experian team in Mumbai.
Tallyman is a market-leading collections management software package that helps organisations to build more focused and closer relationships with their customers by ensuring that revenue collection processes are fully aligned with their business' objectives.
Some forty clients currently use Tallyman to successfully manage more than 20 million customers and control the collection of more than £1.25 billion ($2.5 billion) of debt. The Tallyman solution is used around the world by organisations and businesses that grant credit to consumers, such as banks, building societies, loan providers, credit card companies and debt collection agencies, as well as organisations that provide consumer credit as part of their business model, such as retailers, utilities and communications companies.
Tallyman offers a rapid return on investment by reducing the amount of cash locked up in outstanding debt and reduced debt write-off, resulting in a lower cost of collection. Its unique value lies in its ability to segment customers in arrears in the same way that marketing departments segment customers and prospects using CRM systems.