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Cleartrip, India's leading travel portal, announced the launch of its international products, which will offer the most competitive international airfares and hotel tariffs available in the Indian market. For the first time ever a travel portal has reached out to its customers and engaged them in designing a product that meets their needs.
To understand customer needs and design a product fulfilling their requirements, Cleartrip conducted a survey to study their overseas traveling pattern. This revealed that over 80% of the customers travel overseas at least 3 times a year and that price followed by flight timings, were the most important factors in planning their trip. Cleartrip designed its International Travel Product with a unique search mechanism, which scours the alternatives to offer flight combinations that will deliver more competitive price points.
“Cleartrip’s products have always embodied simplicity, elegance and sophistication and our new flight search raises the bar. We’re using the world’s most sophisticated search algorithms to ensure that customers have access to the widest selection of affordable flights. With hundreds of flights to choose from, Cleartrip gives customers complete control, empowering them to slice and dice results any way they like, making it simple to pick the perfect flight “stated Hrush Bhatt, Founder and Director- Product & Strategy
International bookings can be made on Cleartrip where customers can choose from the largest selection of direct and indirect flights to any destination from India. Customers can choose from over 55,000 international hotels across 300+countries This would be available on an interface that offers high level of customization to tailor search results using various parameters like airlines, number of stops, lay over airports & duration, price, departure time, return time, etc. Customers can also sort results on the basis of price, airlines, stops, departure timings and arrival timings.
Three unique features that have been incorporated are; the flexibility to book same day returns (ideal for trips to Dubai and the near East), the facility to make last minute bookings just 2 days prior to departure (others offer 4 days min.) and the ability to book more passengers in a single transaction (Cleartrip offers 9 and other OTAs allow up to 6). These features were rated as highly important to Cleartrip customers in the survey that was conducted.
Cleartrip has also responded to customer’s requests for multiple methods of payment. Customers will soon be able to make part payment using their credit cards and the remaining payment using any of the following options - EMI, Cheque, Bank Draft, Bank Transfer, another Credit Card, Debit Card or Cash.
Speaking about this new product, Stuart Crighton, CEO – Cleartrip.com said, providing customers with the most effective way to search and buy travel is the definitive goal of Cleartrip. With the launch of our International products I am confident that all customers will enjoy the benefits of a competitively priced and fundamentally useful addition to the expanding suite of Cleartrip products.
International travel for business and leisure has been consistently on the rise in India. With this product launch, Cleartrip will not only target expanding its customer base but will also cater to the growing requirements of our existing customers. We have the most comprehensive flights and hotels at the most competitive prices and the best service back up in the business. Our representatives can help our customers with anything from visa and vaccination information, to traveling with children and tips on what to do at transit airports”
Expanding the product portfolio is the key strategy as Cleartrip.com will triple its business this year. With features like simplicity, speed, special payment options, refund within 24hours, Cleartrip promises a compelling proposition for its customers with this product.
Sourced From: Rediffusion - DYR Public Relations
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