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Bharti Airtel Ltd., India's leading mobile service provider, today announced its achievement of crossing the 4-million customer mark in Delhi. With this, Airtel becomes the first and the only mobile operator to achieve this milestone in a Metro circle. Airtel’s journey to the 4 million landmark has been path - breaking, having added the last million in just 14 months. Airtel's commitment to Delhi is amply evident over the years, as it has expanded its robust state-of-the art EDGE network and world-class customer service to connect all of Delhi and NCR.
In the year ahead, Airtel will continue to focus and build on its network, customer service and ensure customer delight at every level. Airtel currently has an extensive network of cell sites across Delhi and NCR and plans to increase them by over 26 % in FY 08-09.
Mr. Shashi Arora, CEO- Airtel Delhi circle, (Mobility) Bharti Airtel Limited, said, “The 4 million milestone speaks volumes of the trust that our customers have in the Airtel brand. This achievement is a testimony of our ability to offer innovative and affordable services like Super Lifetime, Re 1 Local tariff, reduced STD and Roaming tariffs etc. As we move forward, I take this opportunity to reiterate our commitment to provide high-quality services and value for money products to our customers.”
Airtel has consistently set the benchmarks for the Indian cellular industry and redefined the business through marketing innovations, introduction of new generation value-added services like SMS2.0, Music on Demand, Songcatcher and the highest standard of customer delivery like My Language Bill, mChek etc. Today, Airtel offers its customer’s, ‘choice’ and ‘superior value for money’ with a range of innovative value-added services backed by excellent customer services.
Sourced From: Rediffusion - DYR Public Relations
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