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A helpdesk is an important part of customer care. So shouldn't your helpdesk software and CRM system be linked? The cloud-based Zendesk helpdesk software now provides two-way integration with on-premises or online versions of Microsoft Dynamics CRM, giving ...
May 24, 2012 at 01:31 | Source: IT wire
Earlier this year, Microsoft announced that its Dynamics CRM is coming to mobile devices as well, in an attempt to provide increased flexibility to its customers. In March, Microsoft announced that Dynamics CRM Mobile will be launched as part of an upgrade ...
May 14, 2012 at 12:06 | Source: Softpedia
Altico Advisors (http://www.AlticoAdvisors.com) - a Microsoft Gold Partner headquartered in Massachusetts specializing in Dynamics GP/ERP and CRM solutions – will soon have even more cloud based options to offer clients. With the upcoming release of ...
May 22, 2012 at 14:13 | Source: Danbury News-Times
Summary: Zendesk teams with Microsoft Dynamics to create a one-stop shop for customer service and sales data for businesses. Supporting both online and on-premises versions of Microsoft Dynamics from 2011, customer service agents can utilize the ...
May 22, 2012 at 13:58 | Source: ZDNet
Hitachi Solutions, a leading provider of Microsoft Dynamics Global solutions and services is deepening its commitment to vertical industry solutions based on Microsoft Dynamics. As part of its vertical industry strategy, Hitachi Solutions has added Salim ...
May 24, 2012 at 16:26 | Source: YAHOO!
If you need reliable overseas access then you must use a service offering which provides local and freephone access to overseas participants via our global virtual private network (VPN). A VPN can be thought of as a private telephone network for the use of ...
May 20, 2012 at 20:34 | Source: 1UP.COM
KYIV, Ukraine, May 16, 2012 /PRNewswire/ -- Incom Co., a leader in the Ukraine IT market, has implemented Microsoft Dynamics CRM to fit the needs of different business units and connect with the company's information systems. (Logo: http ...
May 27, 2012 at 15:47 | Source: Yahoo Finance
Avanade, a business technology solutions and managed services provider, rolled out Microsoft Dynamics® AX for ERP (Enterprise Resource Planning), Microsoft Dynamics® CRM (Customer Relationship Management) and Microsoft Reporting Services for ...
May 24, 2012 at 09:52 | Source: msnbc.com
Looking to further drive sales on the web, Ask Distribution recently adopted the Microsoft Dynamics Marketplace to showcase its add-on solutions for Microsoft Dynamics. Since adopting, the company has gained qualified leads and improved its discoverability ...
May 15, 2012 at 23:54 | Source: Microsoft Case Study
Avanade : ctt.marketwire.com/?release=890481&id=1637383&type=1& .., a business technology solutions and managed services provider, rolled out Microsoft Dynamics® AX for ERP (Enterprise Resource Planning), Microsoft Dynamics® CRM (Customer Relationship ...
May 24, 2012 at 10:00 | Source: PR Inside