Call Centre
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May 26, 2012 at 04:36 | Source: FirstPost
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They're call centre agents, and because most of their clients are on the other side of the world, the night shift is their busiest time. Last year, with more than 600,000 call centre workers, the Philippines officially overtook India as the world's call ...
May 15, 2012 at 00:09 | Source: BBC News
Twelve Taiwanese nationals were arrested in Chon Buri yesterday for alleged involvement in a call-centre scam. Chon Buri police searched a rented house in Bang Lamung suspected of being the base of a foreign call-centre scam, deceiving victims to transfer ...
May 26, 2012 at 17:14 | Source: Nation - Thailand
Get your own call centre from £10 per month (credit: http://www.flickr.com/photos/alanclarkdesign/2486090836/) Manchester-based LeanCall, launches a new 'pay as you go' call centre solution aimed at small and medium sized businesses with costs starting ...
May 11, 2012 at 09:46 | Source: Techradar.com
HUNDREDS of workers have now been made redundant from a Hull call centre. About 240 staff from Comet's call centre in George Street left the company this week after the consultation into their future closed. An additional 40 workers have been transferred ...
May 24, 2012 at 05:42 | Source: This is Scunthorpe
AN obscene comment about Indian call centre staff was among complaints of racism made against Notts Police in the last three years. The comments were posted by an officer on the social networking website Facebook. They were revealed as part of a response ...
May 14, 2012 at 04:42 | Source: Nottingham Evening Post
More and more companies are outsourcing work to call centres on the other side of the world. The Philippines has recently overtaken India as the country with the most call centre workers - and it has been taking great strides in trying to prove that it is ...
May 15, 2012 at 00:02 | Source: BBC News
A MAN has appeared in court charged with attempted murder after a stabbing at a Wearside call centre. David Martin is accused of attacking a woman as she walked through a car park at EDF Energy, at Doxford International Business Park, Sunderland.
May 18, 2012 at 09:09 | Source: Sunderland Echo
Up until 2009-10, the call centre industry was in terrific shape, recording consistent double-digit revenue growth, which attracted a number of new entrants to the industry. However, according to IBISWorld industry analyst Nick Sallmann, “the economic ...
May 10, 2012 at 05:01 | Source: YAHOO!
The Centre couldn’t dilute your right to information (RTI) by law. So it’s using technology to do it. The government has slipped in a provision in its new call-centre project to restrict the electronic system from accepting information ...
May 26, 2012 at 19:01 | Source: Hindustan Times
"Over the coming years, will Twitter become the next call centre? We are urging brands to think about this now, as there are some clear and simple ways to use these new customer service channels to great effect." The growing preference for social media ...
May 16, 2012 at 14:34 | Source: Computer Business Review