Orange Business Services launches Cisco TelePresence srvc

Orange Business Services has launched a comprehensive global Cisco TelePresence service, based on the market-leading Cisco platform. Cisco TelePresence is an innovative, realistic virtual meeting solution that transforms the way organizations do business; it creates unique, “in-person” experiences allowing real-time, face-to-face communication over a converged IP network.

As such, effective collaboration can be conducted in a global business environment, facilitating faster decision making, better cross-cultural communications, responsiveness to customers and business continuity, all increasing our customers' competitiveness. Customers can also better scale scarce resources and reduce their travel which has a dramatic impact in reducing business costs, as well as their carbon footprint in an environmentally-conscious world.

Our comprehensive service includes the following elements:

·      professional services:  consultancy, design, & project management;

·         deployment services:  equipment resale, logistics, & installation;

·         incident & problem management:  via an Orange global 24/7/365 service desk;

·         operational support services;

·         optional enhanced service management:  including proactive incident detection; remote maintenance; change, release & inventory management and reporting (powered by Cisco's Select Operate Service); and

·         optimized network service:  we take advantage of our world-class network capability and offer Cisco-certified IP VPN for TelePresence with SLAs.

Sourced From: Genesis Burson-Marsteller