Oceans Connect acquires Positive Contact

Oceans Connect, a leading BPO organisation, announces the establishment its contact centre operations in the UK through the acquisition of Positive Contact Limited.

Howard Sarna, CEO of Oceans Connect, said, "This is a key step in the strategic development of our business. Prior to this acquisition we had been serving our UK clients entirely from our operations in India. This move enables us to provide both on- and off-shore services in order to meet a wider variety of our clients' requirements. In Runcorn we now have an experienced and proven team which will help both enhance the services provided to our existing clients and develop new services to open up new markets. We are very excited with this development and look forward to growing our UK presence in line with the growth we've seen in India".

Commenting on the integration of the two companies, James Cornah, Head of Operations at Positive Contact said "This acquisition represents a fantastic opportunity for the team in Runcorn to become part of a significant player in this competitive global marketplace. Our goal is to maximise the commercial and operational benefits offered by the dual UK and Indian locations. We are all very excited with the prospect of rapid growth here in the UK".

Sourced From: Blue Lotus Communications Pvt. Ltd