Cognizant delivers cost savings, scalability to CSAA

Cognizant (NASDAQ: CTSH), a leading provider of global IT and business process outsourcing services, announced today that it is engaged in a multi-year relationship with the California State Automobile Association (CSAA) as a key strategic IT partner to provide a full suite of IT services including business consulting, specialized software and service implementation (fully tested and maintained) and support services. These services are delivered seamlessly from multiple locations- including client locations in San Francisco, CA and Glendale, AZ.

Cognizant has played a key role in many of CSAA’s technology transformation programs including membership, policy management, internet sales channel, payment and vacation systems.   Cognizant also delivered consulting work for legacy application portfolio analysis, claims system review and recommendations, process improvement and change management for software development lifecycle. Cognizant’s contributions have provided significant value and benefits to CSAA.  Cognizant’s commitment to “client first” attitude and their ability to quickly assimilate into customer’s culture and work environment was a significant factor in CSAA’s decision to expand the business relationship.

“We needed an organization that had not only strong business and technology insight, but strong domain expertise unique to the AAA business as well. We found that in Cognizant,” said CSAA CIO Sally Grant.  “They have continued to deliver solutions that exceed our expectations and improve our technology capabilities, enabling us to quickly respond to on-going business needs.”

"I am pleased that we are delivering all these benefits to CSAA as part of our expanded relationship," said Francisco D’Souza, president and CEO, Cognizant. "Over the past several years, we have been tackling some of CSAA’s toughest business challenges that often require strong business and vertical domain expertise in combination with technology capabilities. We are honored to meet their needs and deliver trusted services globally as their preferred IT partner.”

Cognizant and CSAA have enjoyed a four year long successful relationship where Cognizant was selected to help CSAA implement cost effective applications and process solutions. As a result of this success, Cognizant won the bid to extend the relationship as part of CSAA’s overall strategy to improve efficiency while reducing costs.   

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