The Board of Directors have pleasure in presenting the 31st Annual
Report of the Bank along with the Audited Balance Sheet as on March 31,
2011 and the Profit and Loss Account for the year ended March 31, 2011.
VIJAYA BANKS PERFORMANCE IN 2010-11
Working Results
Net profit for the year 2010-11 is Rs. 524 crore as compared to Rs. 507
crore in 2009-10, recording a growth of 3.26%, while the operating
profit for the year 2010-11 wasRs. 1047 crore as compared to Rs. 1057 crore
for 2009-10. On the deposit front, average cost of deposits decreased
from 6.21% in 2009-10 to 5.86% in 2010-11 due to better portfolio
management. Yield on advances for 2010-11 (10.25%) is almost similar
to that of previous year (10.26%).
The trends in financial results of the Bank are highlighted in the
tables below:
(Rs. in crore)
Annual
Sl. Item 2009-10 2010-11 increase
No. (%)
1. Interest Income 5201 5844 12.36
2. Interest Expenditure 3752 3897 3.87
3. Net Interest Income (1-2) 1449 1947 34.36
4. Non-interest income 680 533 (-21.62)
i. Profit on sale of investments 283 118 (-58.30)
ii. Other non-interest income 397 415 4.53
5.Net Total Income (3+4) 2129 2480 16.49
6.Operating expenses 1072 1433 33.68
i. Staff Expenses 706 1010 43.06
ii. Other operating expenses 366 423 15.57
7. Operating profit 1057 1047 (-0.95)
8. Operating profit 774 929 (-20.03)
(excl. Treasury profit)
9. Provisions and Contingencies 550 523 (-4.91)
10. Net profit 507 524 3.26
Important Profitability Ratios (%)
SI. Item 2009-10 2010-11
No.
1. Yield on funds 7.89 8.03
2. Cost of funds 5.69 5.36
3. Interest spread (1-2) 2.20 2.67
4. Yield on advances 10.26 10.25
5. Cost of deposits 6.21 5.86
6. Yield on investments
- excluding Trading Profit 6.67 6.50
- including Trading Profit 7.05 6.97
7. Other operating expenses to Average 0.56 0.58
working funds
8. Cost-Income Ratio 50.34 57.79
9. Establishment cost to average
working 1.07 1.38
funds
Dividend
Taking into consideration the overall profitability position, the Board
of Directors has recommended a dividend of Rs. 2.50 per Equity Share of
the face value of Rs. 10/- for the year 2010-11, which works out to Rs.
137.34 crore including Dividend Tax.
Capital Adequacy
The capital adequacy ratio stood at 13.88% as on 31.03.2011 vis-a-vis
the Reserve Bank of India norm of 9%. The Tier I capital of the Bank is
X 4458 crore and Tier II is X 1806 crore.
Branch Network
With the opening of 42 branches during the year 2010-11, the network of
branches reached the level of 1200, from the level of 1158 during the
previous fiscal. There were 47 Extension Counters and 2 Satellite
Offices at the beginning of the year 2010-11. Bank opened 2 Extension
Counters (EC) during the year taking the total number of ECs and
Satellite Offices to 51, ie, 49 Extension Counters and 2 Satellite
Offices.
Deposit Mobilisation
Total deposits of the Bank increased from Rs.61932 crore to RS.73248
crore, recording an annual growth rate of 18.27%. CASA deposits
recorded a 21.33% growth, accounting for 25.25% in aggregate deposits.
CASA deposit growth was driven by 24.3% growth in SB deposits, to reach
Rs. 13330 crore during the year.
The average aggregate deposits stood at Rs. 62104 crore during 2010-11,
compared to Rs. 56702 crore during 2009-10. The Bank launched V-Platinum
Current Account Deposit scheme during the year, to improve HNI
clientele base and to improve corporate deposits.
Credit Expansion
During the year 2010-11, Gross Credit increased from RS. 41,935 crore to
Rs.49,222 crore, registering a growth of 17.38%.
Infrastructure Finance
Amongst other sectors, Banks lending to Infrastructure stood at RS.
11,277 crore as at 31st March 2011, accounting for 22.91% of the Gross
Credit. The Bank actively participated in lending to key Infrastructure
segments like Power Generation, Roads/Highways, Ports, Airports and
Educational Institutions. Significant disbursements are also due in the
financial year 2011-12, against the sanctions already in place. While
keeping the pace of growth linked to the huge credit needs of
Infrastructure sector and other core sectors like Industry, Trade and
Services, the thrust was on building a balanced Credit portfolio.
Considering the requirements of the Civil Contractors of Mumbai
Metropolitan area, the Bank has introduced a new scheme under the style
of V-Contract (Mumbai) Scheme to exclusively cater to their credit
needs based on the commercial practices prevalent in that area.
Retail Credit
Bank continued to accord priority to its Retail Lending Schemes viz.,
Housing Loan, Education Loan, Jewel Loans etc., in view of the changing
economic scenario and phenomenal growth of purchasing power of the
population across all levels especially of the middle income segment.
The Bank has disbursed Rs. 4588 crore under Retail credit during the year
& the amount outstanding as at March 2011 stood at Rs. 10041 crore. The
Retail Credit Portfolio accounted for 20.40% of the Banks Gross
Credit.
The Bank has disbursed Rs. 597 crore under Housing loan, Rs. 129 crore
under Education loan, Rs. 550 crore under V-Wheels & Rs. 1158 crore under
Jewel loan schemes during the year & the amount outstanding under
Housing loan, Education loan, V-Wheels & Jewel Loan schemes, as on 31st
March 2011, was Rs. 4213 crore, Rs. 603 crore, Rs. 929 crore & Rs. 902 crore
respectively. The year to year growth in Road Transport Operators is
157 % and that under Jewel loan segment is 58 %.
The three major Retail Products viz, Vijaya Home Loan Scheme, V-Rent
scheme and advances against gold jewellery has been comprehensively
revised to make it more user friendly for availing finance without much
hassles. Jewel Shoppe has been set up at 10 centers to give boost to
the Jewel loan segment.
An innovative Retail product namely Vijaya Secured Overdraft scheme
(VSOD) was introduced by the bank to cater to the financial requirement
of mainly Micro and Small Enterprises with liberalized terms and
conditions.
RACPCs are administratively de-linked from Regional Offices and have
been set up as a separate business entity to enable them to
aggressively market Retail lending by disposal of proposal
expeditiously.
Priority Sector Lending
The Bank has been showing significant performance in lending to
Priority sector over the years. Total Priority Sector advances of the
bank have increased to X 14671 crore as at the end of March 2011.
Agricultural Finance
Outstanding agriculture:
Direct Agricultural advances of the Bank as at March 2011 stood at Rs.
3773 crore, as against Rs. 3608 crore as at March 2010, showing an
increase ofRs. 165 crore, registering a growth rate of 4.57 % over March
2010. Total Agricultural advances (with 4.50% cap on Indirect Finance
for agriculture) stood at Rs. 4969 crore.
Disbursements to agriculture:
The Bank has done well with regard to agriculture loan disbursements
during the year. Under Special Agricultural Credit Plan, the Bank has
disbursed Rs. 3961 crore during the year 2010-11, as against the target
of Rs. 6432 crore, which works out to an achievement of 61.58%.
Kisan Credit Card scheme:
During the current year, the bank has issued 21426 Kisan Cards and
disbursed Rs. 256 crore under the Scheme. The performance comes to 62.61
% of the target of 29200 Kisan Cards set for the year.The Bank has
launched ATM enabled Kisan Credit Cards at some select branches for the
benefit of farmers.
Coverage of new farmers:
During the year, the Bank has financed 69704 new farmers and disbursed
Rs. 648 crore under various agricultural activities. The average number
of new farmers financed comes to 131 as against the Government of India
stipulation of minimum of 100 new farmers per rural and semi urban
branch.
Financing Micro Small and Medium Enterprises (MSME):
The advances to Micro Small and Medium Enterprises increased to Rs. 6768
crore as at March 2011 from Rs. 5436 crore as at March 2010, signifying a
year on year growth of 24.50%. As per the directives of RBI, advances
under Micro Enterprises has to be 50% of MSE advances as at March
2011.The Bank has achieved 52% for the year 2010-11. Online
registration of application and tracking system has been put up (w.e.f.
24.12.2010) for speedy disposal of proposals under MSE.
Bank has recently introduced a new scheme titled as Vijaya Secured
Overdraft formulated mainly to cater to the credit needs of entities
under MSE category under the Priority sector. During the year 2010-11
the bank has financed Rs. 345 crore under this scheme.
Advances to Weaker Sections:
As at March 2011 ,the outstanding weaker section advances of the Bank
stood at Rs. 3808 crore, registering a growth of 9.99% over March 2010.
Self Help Groups (SHGs):
During the year 2010-11, the Bank has financed 25774 SHGs and disbursed
Rs. 248 crore. Cumulatively, the bank has financed 144031 SHGs and
disbursed Rs. 891 crore, with an outstanding of Rs. 511 crore. Our Bank has
won the award for highest share of SHG business to overall business
among commercial banks operating in Kamataka, for the year 2009-10.
Credit to Women beneficiaries:
Advances to Women beneficiaries stood at Rs. 2784 crore as at March 2011
as against Rs. 2342 crore as at March 2010, showing an increase of Rs. 442
crore, registering a growth rate of 18.87 %. Against the stipulated
benchmark level of 5% of net bank credit to women, the Banks
achievement stood at 6.64 %.
Advances to SC / STs:
Total advances to SC / STs stood at Rs. 807 crore as at March 2011,
against Rs. 705 crore as at March 2010, showing an increase of Rs. 102
crore during the year with a growth rate of 14.47 %.
Credit to Minority Communities:
Advances to Minority Communities stood at Rs. 1411 crore as at March
2011, constituting 9.62 % of total priority sector advances, against
RBI norm of 15%.
Lending under Govt. Sponsored Schemes:
Implementation of Govt, sponsored schemes receive utmost attention of
the Bank. The Banks lendings under various Govt, sponsored schemes are
furnished below:
(Rs. in crore)
Loan amount
SI. Target Groups/ No. of outstanding as at
No. Schemes beneficiaries March 2011
1. PMEGP 12376 85.89
2. SGSY 4557 29.59
3. SJSRY 4237 28.35
4. DRI 3317 6.13
Visveshvarava Grameena Bank :
Visveshvaraya Grameena Bank (VGB), a Regional Rural Bank established by
the bank in 1985, has been making good progress. The VGB has a total
network of 30 branches in Mandya District of Karnataka State. VGB is
fully CBS compliant with effect from 25.08.2010. As at March 2011, the
total deposits and advances of the RRB stood at Rs. 242 crore and Rs. 159
crore respectively. The financials of the VGB have been quite
encouraging.
Financial Inclusion :
The Bank is implementing Financial Inclusion plan on Pan India Basis to
cover 377 villages with population above 2000. As against a target of
75 villages to be covered under Fl the Bank has covered 113 villages in
Karnataka and Kerala states as on 31.03.2011. It is proposed to cover
all the remaining villages under FIP well before the scheduled date
viz., 31st March 2012.
The Bank is also implementing the Electronic Benefit Transfer Scheme
(EBT) of the Government of Karnataka. Under MNREGS, 52178 accounts are
opened and 45028 Smart Cards issued. Similarly 40475 accounts are
opened and 39187 Smart Cards issued under SSP Scheme.
The Jnana Jyothi Financial Literacy and Credit Counselling Trust has
been formed jointly with Syndicate Bank under the model scheme of RBI.
The Trust has already started its centre at Mandya. 2 more centres
viz., Haveri and Dharwad will be activated soon. The Bank has also
joined with other Banks and has set up a Karnataka Farmers Resource
Centre at Bagalkot to reach the rural households more aggressively.
Asset Quality
The Bank continued its focus on maintaining quality assets along with
thrust on preventing fresh slippages. It initiated and continued to
emphasize various measures in this direction, including the following:
. Accounts showing signs of stress / likely default in dues are
identified and treated as Special Watch accounts and are closely
monitored. Wherever feasible, such assets are restructured, with
additional need-based credit limits considered in deserving cases, to
prevent fresh slippages.
. In case of willful defaulters, stringent recovery measures, including
legal options like Securitisation, Lok Adalats / DRTs, etc., are
promptly resorted to.
. To facilitate speedy recovery, Vijaya Adalats are regularly
conducted to settle dues of defaulters amicably.
During the year, Bank could recover Rs. 46.57 crore under 3675 accounts
by way of such settlements.
The gross Non-Performing Assets of the Bank as on March 2011 worked out
to 2.56%, while net NPA ratio was 1.52%. During the year 2010-11, Bank
could effect total cash recovery of Rs. 659 crore (including interest and
recovery under written off Accounts) upgraded NPAs amounting to Rs. 332
crore. Further, the Bank also made provision of Rs. 273 crore for the
unexpected defaults, apart from having a floating provision of Rs. 213
crore as on March 31, 2011. The Provision Coverage Ratio (including
PWO) as at March 2011 worked out to 63.69%. However, as per RBI letter
No. DBOD.No. BP.BC.87/21.04.048/2010-11 the Provision Coverage Ratio as
on 30.09.2010 is 77.95%.
Investment and Fund Management
Total investment portfolio of the Bank increased from X 21107 crore as
on March 31, 2010 to Rs. 25138 crore as on March 31, 2011. The average
yield on investments (excluding profit on sale of investments) during
the year worked out to 6.50% as against 5.79% in 2009-2010. The
liquidity position of the Bank was generally comfortable throughout the
year under review. The Bank also complied with CRR/SLR requirements as
stipulated by Reserve Bank of India consistently during the year.
Implementation of RTGS & NEFT
The Bank joined the Real Time Gross Settlement (RTGS) system on June
14, 2004 and has been undertaking customer transactions with effect
from January 12, 2005. The Bank joined the National Electronic Fund
Transfer (NEFT) scheme with effect from December 7, 2006. NEFT facility
has been extended to cover all our RTGS enabled branches/Offices.
Risk Management
Bank has implemented the Basel II Standardized Approach with effect
from March 2009 and the overall Capital Adequacy Ratio as at 31st March
2011 works out to 13.88% which is above the minimum stipulated norm of
9%. In order to facilitate smooth and effective transition to the
advanced approaches, the bank is implementing the Integrated Risk
Management System (IRMS) project. The Bank has already approached RBI
seeking approval for adoption of Internal Model Approach (IMA) for
Market Risk and the Standardized Approach (TSA) for Operational Risk.
Credit Risk
The bank has put in place a comprehensive Credit Risk Management
Policy, which include aspects such as Risk
rating , Risk Based Pricing, Risk Mitigation Strategies etc. The
Banks Credit Risk Management exercise ensures compliance of regulatory
guidelines with regard to fixation of prudential limits, substantial
exposure, preferred sector growth strategies, Credit Approval process,
Loan Review Mechanism etc. During the year, bank took several
initiatives to improve the External Rating coverage. Banks corporate
accounts are now covered under the external rating to extent of 80%.
The bank has also put in place, two dimensional Credit risk rating
software, procured from CRISIL for conducting Risk rating of all Retail
and non retail Loans. The Bank conducts Stress test on Credit Risk in
terms of Stress Test Policy of the Bank.
ALM and Market Risk
ALM and Market Risk of the bank is managed by Asset Liability
Management Committee (ALCO) and Market Risk Management Committee
(MRMC). Appropriate tolerance limits have been stipulated for
mismatches in different time buckets, both for managing liquidity and
interest rate risks. The bank is preparing daily ALM statements for
better management of short term liquidity. Contingency funding plan,
prudential ratios / limits have been set and actual position is
monitored as a part of Liquidity Risk Management. Interest Rate Risk
is measured through Earnings at Risk (EAR) and Duration Gap Analysis
(DGA). Stress Test on Interest Rate Risk, Liquidity Risk, Forex Risks
etc are carried out on quarterly basis. Mid-office reports on treasury
operations are prepared on daily basis.
The VaR Calculation on trading book is being carried out under three
methods viz Historical Simulation, Variance - Covariance and Monte
Carlo simulation on daily basis since 1st April 2010. Further, the
stress testing and back testing of VaR models are being done as per RBI
guidelines on a monthly basis.
Operational Risk
During the year the bank took number of initiatives to improve the
operational risk management framework for migrating to The Standardized
Approach (TSA). Inline with the business Line Mapping Policy, the Bank
computed the capital charge for operational risk under the Standardised
approach (TSA) and appraised the position to ORMC/ RMCB/Board of
Directors. The operational risk losses are reported to the ORMC
regularly. The Board of Directors also reviewed the operational risk
loss data for the year 2009-10. The Bank has constituted a Business
Continuity Management Committee (BCMC) at the Apex Level and various
emergency response teams at HO/RO/Branches to oversee implementation
and management of the Business Continuity and related activities. These
Committees/ Response Teams met periodically.
Basel-ll Compliance
In order to comply with the Basel 11 norms, the Bank has been carrying
out parallel run exercise on the capital adequacy calculation in the
RBI prescribed format, on a quarterly basis and apprising the Board,
apart from submitting the same to RBI.
Besides, Bank has entered into MOU with all the four rating agencies
viz. CRISIL, ICRA, CARE and Fitch, for risk rating of its corporate
clients.
In terms of the Disclosure policy and ICAAP policy, the Bank has
compiled the requisite information and got it vetted by the Quality
Assurance Team for disclosure and submission to the Board and Reserve
Bank of India.
Integrated Risk Management System (IRMS) Project
In order to facilitate smooth and effective transition to the Basel-ll
compliance, the Bank is implementing the Integrated Risk Management
System (IRMS). The IRMS Project consists of six solutions, viz., Credit
Risk Management (CRM), Market Risk Management (MRM), Operational Risk
Management (ORM), Credit Risk Rating Solution (CRR) (Retail &
Non-Retail), Asset Liability Management (ALM) and Funds Transfer
Pricing (FTP) Solution.
International Banking
Banks export credit as at 31.03.2011 stood at Rs. 1078 crore out of
which the quantum of export credit extended in foreign currency was USD
22.81 million. As at March 2011, foreign exchange business turnover of
the Bank stood at Rs. 12854 crore as against Rs. 12530 crore during the
previous financial year.
The Bank is participating in the Rupee drawing arrangement with six
leading exchange houses and two non - resident Banks from Middle East.
Besides, the Bank has extended Speed Remittance facility to UAE
Exchange Centre LLC and Al Ansari Exchange UAE to enable the NRIs from
Gulf countries to electronically remit funds to their account with our
branches any where in India.
In addition to this the Bank has introduced V-Remit Xpress - a web
based online remittance facility - for the benefit of NRIs residing in
USA to remit money for the credit of their own account or any other
persons account either with our bank or with any bank in India.
Merchant Banking & Allied Activities
Bank is a SEBI registered category I Merchant Banker, Bankers to Issue,
Debenture Trustee and Depository participant. The bank is also
registered as Self Certified Syndicate Bank for accepting IPO/Rights
issue applications under Applications Supported by Blocked Amount
(ASBA).
The bank undertakes Payment Bankers Assignments for payment of
Interest/Dividend/Refund orders of Corporates. Bank also offers
Depository Services to its clients. The Online Trading commenced during
the current financial year.
Government Business
Among various Government business, Bank is collecting Direct and
Indirect tax at its 288 branches. The bank has also introduced online
payment of taxes in all the branches. 153 branches of the bank are
designated to open Public Provident Fund accounts. Besides, this, all
the branches are authorised to disburse State Pension/Central pension.
A separate cell called Centralized Pension Processing Center has been
set-up in HO for centralized payment of pensions of Central Government
pensioners.
Cash Management Services, Agency Arrangements with Banks in India:
The bank has tie up arrangement with other banks for payment of their
Drafts, collection of local cheques with Corporation Bank, Citi Bank,
HSBC, HDFC, ING Vysya, ICICI, Deutsche Bank and Standard Chartered
Bank.
Corporate Agency with LIC: Bank has entered into the Corporate Agency
agreement with LIC of India to cater to the life insurance needs of the
customers.
Group Insurance Coverage for borrowers: Bank has entered into an
agreement with M/s Bajaj Allianz Ltd for Group coverage of individual
borrowers.
Money Transfer Services (Conventional and Online): Bank is a sub-agent
for money transfer services of MoneyGram and XpressMoney. Bank has
entered into a tie-up with Times of Money Ltd for online transfer of
funds (Remit2lndia) as an additional service to NRIs.
Tie-up with Payment Gateways: Bank has entered into tie-up with Times
of Money Ltd for our Internet Banking Customers for Online payment of
goods and services purchased/availed. Besides, the Bank also has tie-up
with other Payment Gateways namely Bill Desk, C C Avenue and Tech
Process Solutions Ltd.
Tie-ups for Vehicle Loans: Bank has tied up with M/s Toyota Motors Ltd,
M/s Tata Motors Ltd, M/s Ashok Leyland Ltd, M/s Mahindra and Mahindra
Ltd and M/s Hyundai Motors Ltd to extend vehicle loans for personal
use.
Credit Card Business
The billing has been centralized at Card Division with Credit Card
billing being debited from Card Division, Head Office. At the end of
the financial year, the total card issued by the bank stood at 148978.
As on 31.03.2011, the Credit Card turn over is Rs. 43194 crore as against
the turnover of Rs. 44174 crore as on 31.03.2010.
The total number of merchants enrolled by the bank for the year stood
at 1203 as against 1098 merchants as on 31.03.2010. The bank makes
direct payments to merchants maintaining account at our Core Banking
branches. For few other merchants maintaining accounts with other
banks, NEFT of Reserve Bank of India is utilized for payment.
Debit Card
There has been good increase in the issue of Debit Cards. We have
totally issued 15.21 lakh Debit/ATM cards as on March 31, 2011 as
compared to 11.35 lakh cards issued during the financial year as on
March 31, 2010. The Debit Card turnover was Rs. 169.80 crore as against Rs.
95 crore as on March 31, 2010.
To provide prompt & better customer service, V-lnstant Debit Cards have
been launched wherein the customer will get Debit Card immediately on
opening of the account.
Marketing Setup
Marketing Cell at the Banks Head Office is actively engaged in
designing new products, conducting marketing campaigns in potential
areas to popularize our retail products, reviewing and fine tuning
existing products, taking measures to strengthen CASA base, designing
pamphlets/posters/ brochures/ mailers for marketing activities,
percolating the perceptions of the Top Management to grass root level,
conducting workshops on products and services of the bank and creating
awareness on technology-backed Alternate Delivery Channels services
offered by the Bank like V-Net Banking, RTGS/NEFT, V-Mobile Banking and
SMS Alerts.
In order to nurture the account holders in the new generation segment,
V-GenUTH SB Account and the niche segment V- Platinum SB account
holders, a number of initiatives were under taken. V-GenUTH SB account
holders maintaining balance of Rs. 25,000 and above were offered Blue
colored School bags with the V-GenUTH logo. V-GenUTH Drawing
Competition was held across the country for school children with
attractive prizes. V-GenUTH Hungama event for children were conducted
by all Regions in apartment complexes to popularize the product. The
25th V-GenUTH Quiz Contest for High School children of Karnataka State
was held at Bangalore. The highly popular Quiz Contest has become an
iconic calendar event, associated with V-GenUTH SB and V-GenUTH Unnati
RD products for the generation next.
To nurture the V-Platinum SB account segment, account holders were
offered laptop bags, Gift packs of 4 Audio CDs, and complimentary
cinema tickets for two, depending upon the balance. In addition to
this, the young section in this segment in the age group of 20 to 30
years was offered Wildrcraft laptop bags. V-Platinum Current account
holders were offered Divine Cards for viewing live proceedings in
places of worship in India.
Publicity and Public Relations
During the Financial Year 2010-11, the bank carried out several major
advertisement campaigns in print media in English, Hindi and regional
languages throughout the country to enhance the visibility of the bank
and its products. The bank has also carried out a corporate / product
advertisement campaign in Radio Mirchi in its 32 stations during the
World Cup Cricket. Simultaneously, the Bank is also continuing the
outdoor publicity projects aimed at achieving heightened visibility
through displays at Railway stations and bus stands and hoardings at
prominent public places, highways and airport roads.
Customer Service and Redressal of Complaints
There is a well defined Grievances Redressal Mechanism in the Bank and
efforts are made to resolve the complaints within the time frame.
Customer complaints are resolved completely to the satisfaction of
customers. The Bank has constituted Customer Service Committees at
branch level and Standing Committee of Customer Service at HO level,
which includes representative from the customers. These Committees meet
periodically to evaluate and monitor customer service and address
deficiencies. Customer Service Committee of the Board is also reviewing
customer service on quarterly basis.
Banking Codes and Standards Board of India (BCSBI)
Bank, being a member of BCSBI has adopted the voluntary Codes
formulated by BCSBI i.e. (i) Code of Banks Commitment to Customers
(ii) Code of Banks Commitment to Micro and Small Enterprises. Bank
has formulated and complied with several policies as per the guidelines
of BCSBI. A session on customer service incorporating the provisions of
the Codes has been included in the staff general banking training
programmes in order to comply with the Codes in true letter and spirit.
Information Technology
The Bank has implemented Integrated Human Resources Management System
(HRMS), Integrated Treasury Management system (ITMS), and Integrated
Risk Management solution (IRMS). ITMS and HRMS have been
operationalised and integrated with the Core Banking System. All major
modules of these projects are live now.
Core Banking Solution (CBS):
The bank has implemented Core Banking Solution at all the branches with
centralized database as on 28th March 2009 and covered 99.98% business
with pending implementation of JND module. The present status of the
branches/offices under CBS is here under:
CBS status as on 31.03.2011
CBS-Branches 1200
Extension counters in CBS 44
Offices including service branches 105
Total 1349
The data centre of the bank is located at Head Office Building
Bangalore and Disaster Recovery Centre (DRC) has been set-up at Mumbai.
Alternative Delivery Channels
In order to ensure that technology driven Alternate Delivery Channels
are utilized to the mutual advantage of the customers and the Bank,
Marketing Cell has undertaken a number of activities. Mailers were sent
to customers highlighting the advantages of using Alternate delivery
Channels like internet banking, use of Debit Card, on-line purchases,
funds transfer through RTGS/NEFT etc. In all the training programmes of
the Staff College, one session on Alternate Delivery Channel is
conducted for the benefit of the frontline staff. In order to ensure
that these facilities percolate to the customer, staff members are
being familiarized with these channels through workshops.
SMS Alerts:
As part of our continuous efforts to provide speedy and efficient
technology based service for the benefit of our customers, Bank
introduced in July 2009 SMS/e-mail alerts for financial transactions
through finacle. As on 31.03.2011 there were 693726 registered users.
V-Mobile
Launched in September 2009, the product offers balance enquiry, mini
statements, funds transfer, bill payment, mobile currency charging
facilities etc. As on 31.03.2011 there were 22545 registered users
across 21 Regions.
Internet Banking
V-Net Banking, the Internet banking module of the Bank, facilitates
features like online funds transfer to other Banks through NEFT/RTGS,
Online Registration of beneficiary, availability of latest challan
formats for remittance of service tax, Central Excise etc in addition
to the earlier facilities like balance enquiry, account statement,
intra bank fund transfer, transaction related SMS alerts, payment of
indirect taxes, direct taxes and utility bill payments etc. With all
the branches working on Core Banking platform, all customers of the
Bank can avail this facility with the convenience of accessing and
transacting in their account from any location at any time through
Internet. The Bank has initiated steps to implement two-factor
authentication (2FA) for internet transactions. So far, 68575 retail
clients and 8477 corporate clients are enrolled under the V-Net banking
module.
ATMs
110 more ATMs were operationalised during the year 2010-11, taking the
number of ATMs to 545 as at the end of March 2011. Banks customers
have now access to over 70000 ATMs connected under National financial
Switch (NFS) across the country.
Cheque Truncation system
As directed by the Reserve Bank of India, the Bank has implemented
cheque truncation system in NCR of Delhi. Reserve Bank of India (RBI)
has mandated National Payments Corporation of India (NPCI) to
operationalise CTS in Chennai by March 2011. As per the roadmap of
NPCI, Grid Clearing with Chennai as the hub has been envisaged for the
States of Tamil Nadu, Karnataka and Kerala covering 18 centres. In the
initial phase, CTS will be operationalised in Chennai by April 2011.
Vijaya Bank is also ready to participate in CTS as and when live
operations are started.
Human Resources Management
Manpower & Staff Productivity :
The total staff strength of the Bank stood at 11,415 in March 2011 as
compared to 11,565 in March 2010. Of the total staff, 5,048 are
Officers, 3,904 Clerical Staff, 2,127 Sub- staff, and 336 Part-time
Employees in the subordinate cadre. The number of women employees as at
the end of March 2011 stood at 2,346 consisting of 890 Officers and
1,456 Award Staff constituting 20.55 % of total employees in the Bank.
As at the end of March 2011 there were 203 employees belonging to
Handicapped Category and 576 employees belonging to Ex-Servicemen
Category.
Business per employee as of March 2011 is Rs. 11.05 crore against X 9.30
crore for the financial year ending March 2010.
Recruitment:
During the year the Bank has appointed 590 Probationary Clerks. Bank
has also appointed 47 Part Time Sweepers in 1/3rd Scale wages. The Bank
has initiated the process of recruitment of 893 officers in different
grades/scales, through direct recruitment mode as well as through
campus recruitment mode.
In addition to the above the bank had also conducted Campus Recruitment
Exercise to recruit newly qualified Chartered Accountants. Bank has
initiated the process of appointing 235 Peons. Bank is in the process
of appointing another 250 Part Time Sweeper in 1/3rd scale wages.
Promotions
The promotions effected during the year 2010-11 are furnished
hereunder:
SI. Promotion from Promotion to Total
No. promoted
1 TEGS-VI TEGS-VII 9
2 SMGS-V TEGS-VI 18
3 SMGS-IV SMGS-V 40
4 MMGS-III SMGS-IV 142
5 MMGS-II MMGS-III 269
6 JMGS-I MMGS-II 395
7 Clerical JMGS-I 233
Training :
The training system in the Bank has been strengthened by providing
additional competent manpower and increasing the budgetary allocation.
The courses have beer redesigned keeping in mind the essential inputs
requirec for the employees to effectively handle the present & future
assignments and to perform their duties and responsibilities
effectively in the highly competitive tech-based customer driven
banking environment. The Bank is also impartinc training to its
employees through some reputed externa training institutions in certain
specialized areas like Treasury Management, Risk Management, FOREX, HR,
Marketing, etc. During the last financial year the Bank has imparted
training to 6,777 employees constituting 59.40 % of the total
employees. Out of which, 6,175 employees had undergone training in the
Banks own establishments and 602 were trained at the reputed external
training institutions including some overseas institutions.
SC/ST Employees :
Out of the total manpower of 11,415 as at the end of March 2011, 1,724
employees belong to SC category and 605 to ST category. A separate Cell
for SC/ST has been created in Personnel Dept, HO to look into the
matters pertaining to the SC/ST employees and also to supervise prompt
implementation of Government of India guidelines in service matters in
respect of SCs/STs. SC/ST Cells are functioning in all the Regional
Offices as well. Each Cell has a designated liaison officer to attend
to the grievances of the SC/ST employees. At the Head Office, one of
the officers in Top Executive Cadre has been designated as the Chief
Liaison Officer for SC/ST employees in the Bank and he is being
assisted by a separate Cell consisting of senior officials. The Chief
Liaison Officer is involved in all the policy decisions concerning
SC/ST employees. Besides, quarterly meetings are being held between
representatives of SC/ ST employees welfare association and the
management. Relationship between the Bank and SC/ST employees
association continues to be cordial. The Bank is arranging
pre-recruitment/ pre-promotion training for SCs/STs regularly.
Further, the Bank has designated one General Manager as Chief Liaison
Officer to attend to the grievances of OBC and Minority Community
Employees. Our Bank is complying with all the Policy Guidelines laid
down by the Govt, of India pertaining to reservation of posts for SC/ST
employees, OBC & Minority employees including Persons with Disability.
Staff Relation :
The pro-active and humanistic approach undertaken by the Bank has
yielded positive results and the Bank is showing progressive growth
consistently with the collective efforts of the management and
employees of the Bank. The climate is positive and the same is echoed
in the form of exponential growth of the Bank during the financial year
ending March 2011. The industrial relations in the Bank have been
cordial and harmonious. There was no agitation or unrest during the
year by the employees relating to issues pertaining to our Bank. The
consultative committee meetings and negotiating committee meetings were
held with the representatives of the recognized unions at regular
intervals to sort out the grievances of the employees and settle the
disputes, if any, amicably and the said meetings are attended by the
top executives of the Bank.
Sports Activities :
During the year under reference, Bank continued to accord emphasis on
promotion of Sports and Sports personalities on its rolls. Several
sports personnel of the Bank participated in the various events and won
prizes during the year.
BASKETBALL:
Our Basketball team participated and won the Karnataka State Senior
Division League Championship & Mahindra NBA League Championship held in
Bangalore during September-October 2010. Sri. Sanjay Raj and Sri.
Srinivas Naik have represented Karnataka State for the National
basketball Championship held at New Delhi during January 2011. Sri
Srinivasa Gowda, Sri Basavaraj & Sri Srinivasa Naik have represented
the Karnataka State in the National Games held at Ranchi during
February 2011.
CRICKET:
Sri. R. Vinay Kumar has represented the Indian Cricket Team for the
T-20 world Championship 2010-11 held in the West Indies. He has also
been nominated as captain of the Karnataka State team for Ranji Trophy.
Sri. C.M.Goutham and Sri. S.I. Akshay have represented the Karnataka
State for Buchi Babu Tournament held at Chennai. Sri. R. Vinay Kumar
and Sri. CM. Goutham have also represented the South Zone team for the
Duleep trophy and Deodhar trophy championships 2010-11.
KABADDI :
Our Kabaddi Team participated in the Karnataka State level tournament
held at Bangalore and won the Title. Sri. K Manoj, member of our
Kabaddi team has been selected to attend the National Kabaddi Coaching
Camp held at SAI Sports Complex, Sonipet during October 2010.
WEIGHT LIFTING:
Sri. S. Prakasha, member of our weight lifting team, working at our
Vanivilas Road Branch, Bangalore as Asst. Manager, participated and
secured second place [silver medal- in 77kg weight class] in the state
weight lifting championship held in Puttur, Dakshin Karnataka.
Staff welfare measures :
The Bank is having various staff welfare schemes such as Canteen
Subsidy, Conveyance expenses reimbursement,
Annual Health Check up, Health Clinic at HO, Annual Medical Aid to the
employees retired on superannuation, Newspaper reimbursement, Grant of
Silver Jubilee awards, House Rent Reimbursement, Holiday Homes at
Bangalore, Mysore, Ooty, Delhi & Mumbai, etc.,
The Bank is having a separate Staff Welfare Fund Trust with an
objective to provide welfare facilities to the employees and their
dependents viz., Awarding scholarships to the wards of the employees,
reimbursement of residual claim of hospitalization expenses,
reimbursement of cost of spectacles, funeral expenses to the dependents
of the deceased employee and incentive to the employees who retire from
the services of the bank on attaining the age of superannuation etc.,
The bank is also administering Family Welfare Scheme under which
amounts collected from the members of scheme are distributed among the
family members (nominees) of deceased employees.
Human Resources Management System :
With a view to streamline the process of faster decision making and
enable error-free data management pertaining to the employees at a
centralized location at Head Office, the Bank has implemented HRMS
(Peoplesoft) Software.
Housekeeping
Reconciliation with regard to all inter bank transactions have been
drawn upto 31.03.2011. As against the Reserve Bank of India Benchmark
of six months for reconciliation of outstanding inter branch entries,
our present status is 3 months. All outstanding entries under different
sensitive accounts are being followed up promptly. Except entries
relating to pending court cases, all other long outstanding entries
have been eliminated.
Internal Inspection
The Bank has put in place a well-defined Audit policy. The Audit
Committee of the Board oversees the performance of audit functions on a
regular basis, providing guidance and directions for improvement in the
audit system and internal controls in the Bank.
The Bank conducts regularly Risk Based Internal Audit. The Bank has
conducted Risk Based Internal Audit of 777 branches out of the 777
programmed branches.
In addition, inspection of 38 Forex Branches, 12 Service Branches, 29
Currency Chests, 10 Regional Offices and 9 Head Office Departments were
conducted during the year. Branches are also subjected to IS Audit in
accordance with the IS Audit Policy.
Bank has covered 77.31% of its business under Concurrent Audit by
external firms of Chartered Accountants whereas 16 branches were
subjected to Concurrent Audit by our Internal Inspectors (viz., Total
271 including 5 H.O. Departments). Bank is making use of Information
Technology in its audit system including Automation in Risk Based
Internal Audit System (RBIA).
KNOW YOUR CUSTOMER (KYC). ANTI MONEY LAUNDERING (AMD AND COMBATING OF
FINANCING OF TERRORISM (CFT)
Bank has a Policy on Know Your Customer, Anti Money Laundering and
Combating of Financing of Terrorism. It is being overseen by the KYC
Cell constituted at H.O. and at Regional Offices by a designated Nodal
Officer. The policy Guidelines was first issued in 2005 and is being
updated from time to time.
KYC compliance for old accounts was achieved in April 2010. The ongoing
implementation of KYC Norms and AML guidelines are being checked by the
Internal Inspectors and Concurrent Auditors, Vigilance inspectors and
Executives on their Branch visit. The Nodal Officer overlooks to the
implementation of the KYC norms at the branches and submits a monthly
certificate confirming implementation of KYC Norms. The top Management
is being informed of the developments periodically.
Now a System support is also available to know the level of KYC Norms
of any account whenever a new cheque book is applied for.
The necessary changes are made in the Account Opening Forms to collect
details on KYC Norms, Customer Profile and Risk Categorisation. System
support is made to check the level of KYC compliance in an account
before a cheque book is issued to any account.
Implementation of Anti Money Laundering :
A System support, to check the customers names with that in the UN
list of terrorists and also on the level of KYC compliance in each
account is made available. As a part of Anti money laundering control
transactions are being viewed at H.O. through exclusive AMLock
Software. System support is also available, whenever a new account is
opened, to get the name checked with the UN List of Terrorists and
entities. Monitoring of large value transactions, generation of; Cash
Transaction Reports on cash transactions of Rs. Ten lakhs and above,
Suspicious Transaction Reports and Counterfeit Currency Reports are
being carried out through the AMLock software.
The branches and the currency chests are instructed to inform to the
KYC Celi and submit Counterfeit Currency Reports as and when it is
found. Based on the information a CCR is generated at H.O. through the
System and is being submitted to FIU-IND.
The Staff and Officers are being imparted the training on KYC, AML and
CFT at the Staff Training College.
Vigilance
The Vigilance Department at Head Office is headed by Chief Vigilance
Officer of the rank of Chief General Manager who is on deputation from
State Bank of Hyderabad. The Fraud Prevention & Monitoring Cell is also
functioning under the Vigilance Department. The Vigilance Department
overseas all vigilance functions of the Bank as per the guidelines of
Central Vigilance Commission. Cases of frauds involving Rs. 1 lakh &
above are placed before the Board of Directors, reports forwarded to
RBI as and when frauds are detected and reported. The Audit Committee
of the Board is also apprised of frauds of Rs. 1 lakh & above on
quarterly basis. In compliance with RBI guidelines, a Special Committee
of the Board is constituted to review large value frauds involving Rs. 1
crore & above. After studying modus operandi of frauds detected, Bank
issues suitable instructions to the field functionaries as a preventive
Vigilance measure. In addition, Vigilance Department carries out
surprise inspection of branches, concentrating on preventive vigilance.
These are done by Field Vigilance Officers stationed at Regional
Offices. All efforts are made to plug the loopholes in the exiting
system to prevent recurrence of similar frauds and to strengthen the
preventive vigilance.
Compliance
Board approved Compliance Policy is a requirement under the extant RBI
guidelines and accordingly, the Bank has adopted Compliance Policy. The
Compliance Department, H.O. ensures compliance with various
communications received at Head Office from Govt of India, Reserve Bank
of India, IBA and others by sending all such communications to the
concerned operational Departments for necessary action. The compliance
Department is headed by the Chief Compliance Officer who is of the rank
of a Deputy General Manager.
Right to Information Act. 2005
Government of India has enacted Right to Information Act, 2005 which
has come into force on October 12, 2005. The Act provides right to
every citizen to secure/ access to information under the control of
Public Authorities, consistent with interest. It aims to promote
openness, transparency and accountability in administration and in
relation to matter connected therewith or incidental thereto.
The second line Executive at Regional Office is designated as the
Public Information Officer and the Regional Head of the Regional Office
is designated as the Appellate Authority under the Act. At the Head
Office Deputy General Manager (R&R) is designated as Public Information
officer and General Manager (R&R) of the Bank as the Appellate
Authority.
Information sought under the Act is being provided within the
prescribed time frame. During 2010-11 bank received and disposed of 586
applications and 47 appeals under the Act.
Security Arrangements
The Bank has a well established Security set-up within the Banks
organizational structure with clear cut delegation of authority and
responsibility.
The Department has reviewed and strengthened security arrangements at
all Currency Chests and Bank branches. The Regional Security Officers
carry-out Branch Inspection visits at regular intervals to assess the
security arrangements in vogue and suggest means for strengthening
these arrangements. The Regional Security Officers maintain close
liaison with the law enforcing agencies. The security arrangements in
the Bank have been geared up to meet the prevailing security scenario.
Bank security is being strengthened to be more effective, modern and an
unobtrusive Security System. The Access Control System at all Banks
Currency Chests has been strengthened in terms of RBI guidelines. A
proper system of regulating access to Currency Chest Strong Rooms and
proper records of entry into / exit from the Vault Room of the chest is
being maintained. Biometric access control systems have been installed
at all currency chest of the Bank to strengthen access control
measures.
Essential and mandatory security arrangements in terms of RBI/ IBA
guidelines are provided to almost all branches. Security Alarm Systems
are installed at all branches and currency chests. Strong Room
conforming to RBI specification are provided to 1100 branches.
The Bank has a total of 29 (twenty nine) currency chests. Police
guards have been provided to 28 currency chests. The Bank has
outsourced round the clock guarding of
Bhubaneshwar Currency Chest to a Private Security Agency sponsored by
DGR. Efforts are continuing for deployment of Armed Police Guards at
Bhubaneshwar Currency Chest.
Training including firing practice for Armed Guards deployed at
currency chests / branches is imparted on an annual basis. Security
Committees formed at Regional Offices and at Head Cffice meet
oenodicaily to review security aspects CCTV Surveillance System have
been installed at 206 identified vulnerable branches in the first
phase, keeping in view the threat perception, volume of cash and
valuables handled and need for continuous surveillance. CCTV systems
shall be installed at remaining vulnerable branches in a phased manner.
Implementation of Official Language
Bank could achieve Hindi correspondence percentage of 86.61% in area
A, 90.02% in area B and 64.35% in area C as on 31.03.2011, thanks
to enterprise-vide initiatives and efforts.
Ten of the Banks Regional Offices conducted Hindi symposium in which
teachers & students of various Colleges/Universities, customers and
staff members participated. Special Hindi workshops were conducted for
124 Bank Executives. Training on Unicode is being imparted in all
Hindi Workshops as per the recommendation of Parliamentary Committee on
Official Language. 77 Hindi workshops were conducted for staff members
in which 1350 staff members were trained. The Bank has a Bilingual
website which is updated from time-to-time.
The Parliamentary Committee on Official Language (Draft and Evidence
Committee) had discussions with the Town Official Language
Implementation Committees (TOLIC) of Coimbatore and Jhansi in which our
branches participated. The Third Sub-Committee on Parliamentary
Committee on Official Language inspected Regional Office, Kochi and
appreciated the work done by the Bank in progressive use ofO.L. Hindi.
Awards
The Bank has been awarded I prize in Region C in the competition for
Progressive Use of Hindi under Reserve Bank Rajbhasha Shield Scheme for
the year 2009-10.
BTM Layout Branch was awarded II Prize under Non-Member Office Category
and Staff College, Bangalore was awarded II Prize under Training Centre
Category by TOLIC, Bangalore for effective Implementation of Official
Language for the year 2009-10. Regional Office, Mangalore was awarded
II Prize by TOLIC, Mangalore ; Sadashivpet, Pune branch was awarded III
Prize by TOLIC, Pune ; Regional Office, Hassan was awarded II Prize
under Public Sector Bank Category by TOLIC, Hassan and Regional Office,
Delhi was awarded III Prize by TOLIC, Delhi.
The staff members working In Bangaore city participated in the
Inter-Bank competitions conducted under the aegis of TOLIC. 12
competitions were conducted, in which our Bank bagged 5 prizes.
Under the Banks Internal Rajbhasha Shield Scheme for the year 2009-10
Department of Information Technology was awarded I Prize, Staff
College-Bangalore II Prize and Card Division was awarded III Prize
under HO Department Category for effective implementation of Official
Language. Under Best Region Category Nagpur Region was awarded I
Prize, Mumbai Region II Prize and Chandigarh Region III Prize.
Corporate Social Responsibility
As a responsible and responsive corporate citizen, Vijaya Bank
consistently engages itself in community and social investment.
For the cause of promoting education, the Bank contributed Rs. 50,000/-
to the Malnad Progressive Education Society, Honavar, Uttara Kannada
District, towards construction of a new building to house its CBSE
School. The Bank has also contributed towards purchase of sports
equipment to Govt. Higher Primary School, Belve, Udupi District.
In a move towards promoting healthcare, the Bank has contributed Rs.
3,00,000/- to the Sevekshethra Hospital, Bangalore, managed by the
Canara Bank Relief & Welfare Society towards purchase of 3 Multi
Parameter Patient Monitor equipment. The Bank has also spent Rs. 30,000/-
per year to provide free treatment to poor patients by providing bed
charges and cost of medicines for 2 beds at Nazareth Hospital, Lucknow.
Bank contributed Rs. 20 lakh for the Vijaya Rural Development Foundation
(VRDF) to conduct various trainings, free health camps, scholarships to
meritorious students hailing from villages and studying in government
schools, etc.
Vijava Rural Development Foundation:
Vijaya Rural Development Foundation was promoted by the bank in 1990 at
Mangalore. During the year, VRDF has conducted 108 training /awareness
programmes, covering a wide range of subjects, benefiting 6360 persons.
Free health camps have also been organised for the benefit of rural
poor. The Foundation has also granted scholarships to poor meritorious
students hailing from villages and studying in government schools. The
Foundation has expanded its activities to other districts like Haveri,
Dharwad and Mandya, where the Bank has Lead Bank Responsibility. Bank
has granted Rs. 20 lakhs to the Foundation during the current year for
diversification of activities and expansion of their service to other
areas.
VIBSETIs (Viiava Bank Self-Employment Training Institutes):
The bank has established a self-employment training institute called
Vijaya Bank Self Employment Training Institute (VIBSETI) in Mandya on
1-1-2000. The institute has its own Campus at Mandya with residential
facilities for the trainees. It has been conducting various vocational
training / skill-upgradation / awareness programmes and product
development workshops etc. During the current year, the Institute has
conducted 60 Programmes involving 475 training days and trained 3267
beneficiaries, of whom 3142 have settled by setting up own ventures /
gainful self-employment. The Bank has also established another VIBSETI
at Haveri, on 1.9.2003. VIBSETI, Haveri, has conducted 73 programmes
involving 284 training days and trained 2893 candidates, of whom 2584
have settled down with various gainful self-employment ventures.During
the current year the Bank has opened one more VIBSETI at Indore, which
started functioning from 03.02.2011 and conducted one training
programme during the year benefitting 14 people.
Board Meetings and meetings of other Sub-Committees of the Board During
the year, 12 Meetings of the Board of Directors, 23 Meetings of the
Management Committee of the Board, 10 Meetings of the Audit Committee
of the Board, 4 Meetings of the Directors Promotion committee, 7
Meetings of the Risk Management Committee of the Board, 5 Meetings of
the Committee to Review Large Value Frauds of Rs. 1 crore and above, 1
Meeting of the Remuneration Committee, 1 Meeting of the Nomination
committee, 5 Meetings of the Customer Service Committee, 4 Meetings of
the Shareholders/ Investors Grievances Committee, 17 Meetings of the
Share Transfer Committee, 1 Meeting of the Committee to consider
appeals preferred by employees against final orders passed by Chairman
& Managing Director as Disciplinary Authority and 1 Meeting of the
Share Allotment Committee were held.
Board of Directors
During the year 2010-11, the following changes have taken place in the
Constitution of Banks Board:
1. Smt. Suma Varma, was nominated as RBI Director, vice Shri. K
Venkatappa w.e.f 30.07.2010.
2. Shri. G B Singh, Government Nominee Director retired from the
services on attaining his superannuation on 30.09.2010.
3. Shri. L K Meena has been nominated as Government Nominee Director
w.e.f. 29.10.2010 vice Shri. G B Singh
4. Shri. Suresh Kamath has been appointed as Workmen Director vice
Shri. P Shantharam Shetty w.e.f. 02.11.2010
5. Shri. Nishank Kumar Jain, Non Official Director ceased to be the
Director of the Bank w.e.f. 02.01.2011, on completion of his three year
tenure.
The Banks Board as on 31st March 2011 comprised the following
Directors :
1. Shri. Albert Tauro, Chairman & Managing Director
2. Smt. Shubhalakshmi Panse, Executive Director
3. Shri. L K Meena, Government Nominee Director
4. Smt. Suma Varma, RBI Nominee Director
5. Shri. Ashok Kumar, I.A.S (Retd.), Shareholder Director
6. Shri. Ashok Kumar Shetty, Shareholder Director
7. Shri. S Ananthan, Shareholder Director
8. Shri. Ranjan Shetty, Officer-employee Director
9. Shri. Sridhar Cherukuri, Non-Official Director
10. Shri. B Ibrahim, Non Official Director
11. Shri. Suresh Kamath, Workmen Employee Director
The Board of Directors placed on record its appreciation of the
valuable services rendered by Shri. K Venkatappa, Shri. G B Singh,
Shri. P Shantharam Shetty, and Shri. Nishank Kumar Jain, Directors
during their respective tenure in the Bank.
Acknowledgement
The Board of Directors place on record their sincere appreciation for
the excellent support and co-operation extended to the Bank by all
customers, shareholders, staff members, financial institutions and
other Banks, the Reserve Bank of India, the State Governments, the
Securities and Exchange Board of India and the Government of India in
improving its overall performance during the year 2010-11.
For and on behalf of the Board of Directors
Head Office, Bangalore H.S. Upendra Kamath
Dated the 28th April, 2011 Chairman & Managing Director
|