Vice Chairman''s Message
The fiscal year 2010-2011 was a year of steady revival, not just for
Tech Mahindra but for the entire industry as well. Stepping out of
arguably one of the worst recessions, our clients had varied responses
to growth imperatives this year. During this economic recovery,
investments were closely evaluated and business models were realigned
by most of our clients. Today, more than ever before, customers are
focused on sustainability of benefits and are looking at strong and
reliable partners who will enable growth.
The new business paradigm emerging post the recession demands a lot of
agility from your Company, but also provides us a great opportunity to
demonstrate our differentiated value propositions and advanced
engagement models. The shift in demand patterns has led client
organizations to explore innovative means that will enable them to
benefit from the global delivery model. We find ourselves increasingly
well-positioned to capitalize on the changing demand cycle and our
recent wins with leading telecom operators in Australia and Middle East
are testimony to the fact that clients are recognizing our commitment
to provide value and build long term partnerships. Our investments in
our six pillar strategy, where we consciously invested in creating
new service offerings which address changing customer needs, are also
beginning to show signs of success.
This year has been a good year for Tech Mahindra. Our revenues crossed
a billion dollars for the first time, our associate strength grew to
more than 38,300 and our initiatives to diversify our revenue stream
saw success with significant wins in BPO and Managed Services. Our
constant efforts to drive excellence won us the 2011 AT&T Supplier
Award for the second consecutive year. We were bestowed this honour in
recognition of our outstanding performance and contribution to AT&T''s
success last year: for consistently exceeding AT&T''s expectations and
helping exceed those of their customers as well.
Our focus on innovation and new technologies continues and we have set
up a Cloud Competency Lab to develop new service offerings in this
area. This initiative is aimed at enabling our customers to benefit
from best of the breed technologies and assist them in enhancing their
revenues through cloud based services. We have also set up an
Innovation Center for Mobility Solutions in Toronto to provide device
certification services to North America wireless operators.
This year we launched our new brand positioning, expressed by the word
Rise. The three precepts of Rise - Accepting no limits, Alternative
thinking and Driving positive change capture our sense of optimism
about the future and a determination to shape one''s own destiny. It
also reflects our philosophy of constantly raising the bar and
providing service offerings that deliver superior value to our
customers.
Stepping into the new year, we are confident of our way forward and are
committed to delivering enhanced value to all our stakeholders. I would
like to thank our valued customers and associates for their support
that has been critical and integral to our success. Last but not the
least, I thank our Shareholders for their continued confidence and
faith; I assure you that my team and I will live upto the trust you
have reposed in us.
We look forward to an exciting year ahead with new milestones and
accomplishments.
Sincerely,
Vineet Nayyar
Vice Chairman & Managing Director
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