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Tata Consultancy Services
BSE: 532540|NSE: TCS|ISIN: INE467B01029|SECTOR: Computers - Software
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Chairman's Speech (Tata Consultancy Services) Year : Mar '13
Dear Shareholders,
 
 The Company consolidated and strengthened its position in the global
 IT services industry in financial year 2012-13. Your Companys strategy
 of being relevant to the customer and providing holistic technology
 solutions continued to resonate with customers. It delivered tangible
 results for their business in the areas of optimisation, transformation
 and growth.
 
 This is reflected in the strong, well rounded performance for FY13. On
 a consolidated basis, your Company achieved revenue of Rs. 62,989
 crore, a growth of 28.8% over the previous year, driven by a strong
 volume growth of 16.8%.  I am also happy to report that yourCompany
 sustained its profitability and posted a net profit ofRs. 13,917 crore,
 a growth of 33.6% overthe previous year.The earnings per share of the
 Company increased to Rs. 70.99 in FY13 from Rs.53.07inFY12.
 
 We continued to reward our shareholders with regular dividend. This
 year our total dividend payout is Rs. 22 per share including Rs. 13
 proposed as final dividend.
 
 Your Companys ability to deliver growth and sustain business momentum
 is attributable to its ability to
 
 (i) remain relevant to its customerschanging business needs
 
 (ii) extensive global presence across 44 countries and
 
 (iii) balanced end-to-end portfolio of services for many industries.
 Despite uncertain market and macro economic conditions in FY13, your
 Company was able to drive growth in all markets and industry segments
 in which it operates, growing at double digits during the year.
 
 Our ability to co-create industry-leading solutions with customers and
 help them leverage new digital technologies is gaining traction across
 all customer segments. This momentum is reflected in strong metrics.
 During FY13, your Company added 80 (net) new customers across the globe
 to take its active customer base to 1,156. The movement of customers to
 higher revenue bands continued; while customers in band  million
 increased by 34 to 556, customers in  million band increased by five
 to 48 and those with over 0 million increased by two to 16.
 Innovation through strong research and development continues to be a
 major area of focus for your Company. This is resulting in more
 Intellectual Property Rights (IPR) being created by your Company. As of
 March 31,2013, the Company has applied for 1,280 patents out of which
 81 patents have been granted till date.
 
 Your Companys approach to human resource management is being globally
 recognised for excellence in effective employee engagement and well
 structured careers. During the year, I am pleased to report that your
 Company not only added, trained and integrated almost 70,000
 professionals but also launched an ambitious programme to build a truly
 connected organisation.  During the year, new social platforms and a
 suite of mobile applications were adopted by TCSers as productivity
 increased through new forms of collaboration and social interaction. As
 TCSers feel more empowered and engaged, this is being reflected in all
 time high employee retention rates of more than 90% in the core IT
 business.
 
 Your Companys continued success is due to the dedication, commitment
 and performance of 2,76,196 energetic professionals, who remain its
 biggest asset.  Programme for employee development through training in
 new technologies, domains and processes continue to enhance their
 skills and expertise. Your Company also continues to place strong
 emphasis on the importance of value and ethics in the organisation. The
 Tata code of conduct and value system is being re-iterated to all
 employees to ensure that there is a strong culture of transparency and
 good governance across the enterprise as it grows.
 
 Your Company continues to focus on other aspects that are extremely
 important for the development and wellbeing of all its employees. These
 include initiatives in the areas of wellness, personal safety and
 security. In the community, your Company continues to work with
 partners in the non-profit sector as well as schools and colleges in
 areas like education, affirmative action, healthcare and the
 environment. From Kashmir, India to Ohio, USA, your Company and its
 employees are engaged in community initiatives.
 
 The leadership team of your Company remains confident that 2013-14 will
 bring better opportunities as technology plays an increasing role in
 the re-imagination and transformation of many industries globally. As
 the trusted partner to many top global corporations, we believe our
 success will lie in being able to identify new growth engines. This
 will help us to sustain our momentum.  However, we must continue to
 ensure cost discipline at an operational level while supporting
 diversified business growth.
 
 At a time when technology is fast evolving and playing a bigger role to
 grow the business I believe we have the opportunity to shape the
 future by investing ahead of the curve in building the right skills and
 developing intellectual property in the right areas. Your Company is
 ready to anticipate and leverage the next big opportunity by
 identifying trends that impact business and society and shape them.
 
 Your Company was recognised by industry, customers and the media for
 excellence and leadership along many dimensions including overall
 financial performance, human resources, sustainability and individual
 leadership and receivedovera hundredawardsduringtheyear.
 
 Looking ahead to 2013-14, there are challenges in some markets with
 regard to regulatory changes.These include restrictions in the movement
 of highly skilled professionals between countries. Your Company remains
 conscious of these changes and will be taking steps to ensure total
 compliance and also mitigate any risks arising from such changes.
 
 On behalf of the entire Company and its leadership team, I want to
 thank each shareholder for their support and commitment to the Company.
 It is the support of shareholders that has helped make TCS among the
 most valuable companies in India. I look forward to your continued
 supportasyourCompanyembarksonthe next phase of its growth journey.
 
 Warm regards 
 
 N Chandrasekaran
 
 Chief Executive Officer and Managing Director 
 
 May 27,2013
Source : Dion Global Solutions Limited
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