Forward looking statement
 
 In this annual report we have disclosed forward looking information to
 enable investors to comprehend our prospects and take informed
 investment decisions. This report and other statements, written and
 oral, that we periodically make contain forward looking statements that
 set out anticipated results based on the managements plan and
 assumptions. We have tried wherever possible to identify such
 statements by using words such as anticipate, estimate, expects,
 project, intends, plans, believes and words of similar
 substance in connection with any discussion of future performance. We
 cannot guarantee that these forward-looking statements will be
 realized, although we believe we have been prudent in assumptions. The
 achievement of results in subject to risks, uncertainties and even
 inaccurate assumptions. Should known or unknown risks or uncertainties
 materialise or should underlying assumptions prove inaccurate, actual
 results could vary materially from those anticipated, estimated or
 projected.
 
 Readers should bear this in mind. We undertake no obligation to
 publicly update any forward-looking statements, whether as a result of
 new information, future events or otherwise.
 
 ABOUT US
 
 About Shriram City Union Finance Limited:
 
 Shriram City is registered as a Deposit-accepting non banking finance
 company with the Reserve Bank of India (Regn. No. A.07.00458)
 incorporated on March 27,1986, and has its Administrative office at
 No.221, Royapettah High Road, Mylapore, Chennai 600 004. The Company
 became a Public Limited Company on October 29,1988, and is currently
 listed in NSE, BSE and MSE
 
 Mission Statement:
 
 Striving to serve the largest number of common people We shall strive
 at all times to build Shriram City into the very best organization, by
 maintaining the highest standards of Corporate Governance, personal
 behavior of employees, and through timely delivery of quality Non
 Banking Financial Services.
 
 Product Offerings of Shriram City:
 
 - Small Business Loans: Loans to small business enterprises, self
 employed professionals, wholesale/ retail traders etc.,
 
 - Asset Purchase Loans: Financing used and new three wheelers, used and
 new cars, used commercial vehicles & tractors
 
 - Point of Sale Business: Two Wheelers
 
 - Loan against gold: Loan against pledging of gold ornaments
 
 - Loans to individuals: Personal Loans
 
 Uniqueness of Shriram City:
 
 > Business Model:
 
 - Focus Market - Rural & Semi urban locations - close to 80% of the
 branches are in rural & semi urban locations
 
 - No outsourcing policy
 
 - Systematized control - proprietary integrated ERP - Linking business
 from the origination point to final accounts
 
 > Credit Policy:
 
 - In house developed system to monitor credit
 
 - Decentralized decision making ensures quickdisbursement
 
 - Well defined Loan to Value (LTV) levels
 
 - Pre & post lending appraisal by dedicated teams.
 
 > Recovery Skills:
 
 - Localized presence
 
 - Collection expertise credit appraisal team responsible along with
 deal originators
 
 - Industry experts in collection process
 
 > Strong Management team & well defined organization structure:
 
 - Enjoys very low employee turnover as compared to industry standard
 
 - Top management have been with the group for more than a decade
 
 - Well defined organization structure with exclusive product heads-this
 product verticals facilitates knowledge transfers across regions.