We have pleasure in presenting to you the Nineteenth Annual Report of
your Company for the financial year ended 31 October 2010.
CONSOLIDATED FINANCIAL PERFORMANCE
(Rs. million)
Particulars Year Ended Year Ended
31 October 2010 31 October 2009
Revenues 50,365 42,639
Cost of Revenues 35,007 28,793
Gross Profit 15,358 13,846
Operating Profit 11,011 9,252
Profit Before Taxation 12,099 9,728
Net Profit 10,908 9,087
Provision for Proposed Dividend 840 733
Tax on Dividend 140 125
Transfer to General Reserve 997 837
Transfer to Capital Redemption Reserve 5 -
A detailed analysis of performance is available in the section headed
Management Discussion and Analysis of Financial Condition and Results
of Operations in this Annual Report.
DIVIDEND
Your Directors are pleased to recommend a final dividend of Rs.4.00 per
equity share of Rs.10 each for the year ended 31 October 2010, subject
to your approval at the ensuing Annual General Meeting.
OUTLOOK
The year 2009 - 2010 reflected a comeback for the global economy in
general and Indian economy in particular. The western economies
stowed-off a serious collapse but there continues to be an uncertainity
about the future. This uncertainity results in business deferring
investment decisions.
While emerging from the challenging environment, your Company has
through relentless execution and sustained performance, delivered
strong financial results with record EPS and EPS growth - the highest
in the history of your Company. Your Companys EPS on a consolidated
basis, for the year ended 31 October 2010 stood at Rs.52.00 as against
Rs.43.45 in FY 2009. Your Company reported a stellar performance by
crossing the USD One Billion Revenue Mark. These results are a
reflection of your Companys focus on execution.
Looking ahead at the next stage of growth, your Company has challenged
the current model of operation. The new structure allows effectively
growing the direct business as well as to further the partnered
business with Hewlett Packard; decentralize and move closer to the
Customer; increase overall organizational effectiveness; and incubate
new business ideas and innovate.
Building long term and deep relationship with our customers and
employees remains an on-going focus. Your Companys partnership with
Hewlett Packard has played an important role in creating larger
opportunities for growth and in success.
Your Companys efforts to maintain operational efficiencies and grow
business through strategic and geographic expansion will continue. With
proactive action to transform for the next phase of growth, your
Company will strive to build an organization that is deeply aligned
with customers and empowers employees.
SHARE CAPITAL
The Issued Share Capital of the Company as on 31 October 2010 stood at
Rs.2,099 million (including Rs.1.48 million held by the BFL Employees
Equity Reward Trust) and Reserves and Surplus of the Group stood at
Rs.30,887 million. There has been an increase in the capital on account
of allotments during the year consequent to exercise of stock options
under stock option plans of the Company and release of a few bonus
shares, earlier kept under abeyance.
CORPORATE GOVERNANCE
A note on corporate governance and the auditors certificate on
corporate governance are annexed to this Report.
OTHER DEVELOPMENTS
Mergers
Eldorado Computing Inc, USA
The Company had in March 2005, acquired Eldorado Computing Inc., a US
based healthcare benefits management solutions company to strengthen
footprint in US and enter in the healthcare insurance and payment
market. Considering the operational synergy and administrative
convenience, the Board had during the year approved merger of Eldorado
Computing Inc. with MphasiS Corporation, USA. Accordingly, the said
entity is merged with MphasiS Corporation, USA effective 1 March 2010.
MphasiS FinSolutions Private Limited
Your Company had during 2008-2009, to further establish its presence in
insurance solutions, acquired AIG Systems Solutions Private Limited
(since name changed to MphasiS FinSolutions Private Limited), a
subsidiary of American International Group Inc, USA. Further to this,
considering the operational synergies, the Board approved amalgamation
of MphasiS FinSolutions Private Limited with the Company. Pursuant to a
Scheme of Merger approved by the High Courts of Karnataka and Madras,
dated 5 July 2010 and 17 September 2010, respectively, the merger of
MphasiS FinSolutions Private Limited was consummated effective 1
November 2009 and the accounting to this effect has been carried out as
per the Court Orders.
Acquisitions
Fortify Infrastructure Inc, USA
Remote Infrastructure Management (RIM) is one of the fastest growing
segments in the Infrastructure Services Market. In order to give
impetus to the direct ITO business with a focus on the SME segments,
the Company acquired Fortify Infrastructure along with Inc. its wholly
owned subsidiaries, Fortify North America Inc. and Wide Area Management
Services Inc. Fortify is a USD 20 million company headquartered in
Santa Clara, California, USA with over 20 customers for Remote =
Infrastructure Management (RIM) based services in the mid market
segment. The acquisition is expected to augment the capabilities of
your Company in Infrastructure Services and enable the Company to move
towards an offshore development model and further provide synergetic
operational integration. Further to the acquisition, Fortify
Infrastructure Services Inc. has been renamed as MphasiS
Infrastructure Inc.
Setting up of off-shore delivery centres
Considering the need to move to low cost delivery centres and counter
the margin pressures, your Company evaluates its locational strategy
and enhances its off shore delivery centres. Accordingly, the Company
has set up an off shore global delivery centre in Colombo, Sri Lanka
and a Near Shore Delivery Center in Poland.
Your Company also opened its near shore integrated development and
delivery centre in Australia at the University of Wollongong. The
strategic location of the centre has enabled your Company to work
closely with the University of Wollongong on a range of initiatives
including training, recruitment and research and development in the
Information and Communications Technology (ICT) space.
The setting up of these new global delivery centres spells opportunity
and is an important milestone in your Companys future journey.
EMPLOYEES
Your company holds its employees to the highest standards of ethics and
compliance. To this effect, we have instituted our Winning Culture-the
MphasiS Values System that governs our actions and decisions in all
aspects of work. We are dedicated to driving a value based approach to
work and building an organization that values learning and a talent
hierarchy.
Your Company, to nurture and retain its top talent and high potential
employees has set in place programs such as the Executive Talent Pool
and the Leadership Talent Pool at different levels of the organization.
These programs aim to train, coach, and groom the next line of
leadership to take on the challenges that come from our expanding and
ambitious business plans. We also strongly believe that empowerment of
those closest to the customer will deliver good results. Hence, we have
introduced the Front Line Manager (FLM) program, giving more authority,
responsibility and visibility to our front line managers in all units.
Learning is a key component to ensuring that our talent is ready to
take advantage of the opportunities that will come our way. Your
Company has invested extensively in Reflections the 360 degree
feedback and self development program in addition to expanding the
courses offered on our Learning Portal, your Company works diligently
with all business units to identify specific programs that will make
them more effective in their operations.
Your Company believes that good work should be rewarded and celebrated.
Rewards and recognition are one of the key drivers to achieve a
motivated and dedicated work force. We have institutionalized the
rewards and recognition programs at MphasiS to cater to the various
roles and responsibilities our employees perform. This is capped with
an Annual Awards function, where we celebrate the Heroes of MphasiS.
Your Company also believes in giving to the communities it operates in
and to this effect, we have setup the Employee Contribution Portal
where employees can donate funds to authorized NGOs directly from their
salaries, making donations transparent and easy.
The total employee strength grew from 33,524 employees on 31 October
2009 to 37,268 employees on 31 October 2010.
EMPLOYEES STOCK OPTION PLAN AND RESTRICTED STOCK UNITS PLANS
Your Companys Employee Stock Option Plan is administered through the
BFL Employees Equity Reward Trust.
The information to be disclosed as per SEBI (Employees Stock Option
Scheme and Employee Stock Purchase Scheme) Guidelines, 1999, is annexed
to this Report.
Your Company currently has four stock option plans in operation,
namely, ESOP 1998 Plan (Version I and II), ESOP 2000 Plan, ESOP 2003
Plan and ESOP 2004 Plan. Since July 2006, the Company has not granted
any options to its employees. The Company has a Restricted Stock Units
2010 plan, in respect of which no RSUs have been granted to the
employees. The said plan is administered through MphasiS Employees
Benefit Trust.
The Board of Directors of the Company, in its meeting held on 22
November 2010, as a recognition of successfully crossing the One
Billion Dollar Revenue Mark (subject to the approval of the
shareholders and applicable laws) approved a Restricted Stock Units
2011 Plan. The proposed plan, approving each of the permanent employees
of the Company and its subsidiaries, as at 1 November 2010, being
granted 10 Restricted Stock Units entitling them to 10 equity shares of
Rs.10 each of the Company at the end of the vesting period, which is
one year from the date of grant. The shares are offered at a nil
exercise price at the end of the vesting period. The shares are
proposed to be acquired from the market through an employee welfare
trust. The necessary resolution for the approval will be considered at
the ensuing Annual General Meeting.
SUBSIDIARIES
As on 31 October 2010, your Company had subsidiaries in Australia,
Belgium, Germany, India, Ireland, Mauritius, The Netherlands, The
Peoples Republic of China, Poland, Singapore, Sri Lanka, the United
Kingdom and the United States of America.
Your Company has received the approval from the Ministry of Corporate
Affairs, New Delhi vide its letter No. 47/711/2010-CL-lll dated 19
November 2010 granting an exemption under Section 212(8) of the
Companies Act, 1956 from attaching the audited accounts of the
subsidiaries to the Annual Accounts of your Company, for the financial
year ended 31 October 2010. Your Company, however, continues to publish
the consolidated financial statements of the Group. Further, the
information regarding each subsidiary with regards to capital,
reserves, total assets, total liabilities, details of investment,
turnover, profit before taxation, provision for taxation, profit after
taxation and proposed dividend is given as an annexure to the
Directors Report.
The Annual Accounts of subsidiary companies are available for
inspection at the registered office of the Company and the details of
the Annual Accounts would be hosted on the website of the Company.
DIRECTORS
The following Directors were appointed on the Board of your Company as
additional directors effective 15 July 2010:
(i) Mr. Francesco Serafini
(ii) Mr. Balu Doraisamy
(iii) Mr. Juergen Reiners
(iv) Mr. Gerard Brassard
Pursuant to the provisions of Section 260 of the Companies Act, 1956,
the additional directors hold office until the date of the ensuing
Annual General Meeting. However, the Company has received a notice
under Section 257 of the Companies Act, 1956, from a member along with
the requisite deposit, proposing the candidatures of the additional
directors to the office of directorship. Accordingly, necessary
resolutions in relation to the appointment of directors are placed
before the members at the ensuing Annual General Meeting. The Board of
Directors recommends the appointment of the directors.
Dr. Friedrich Froeschl was elected as the Chairman of the Board of
Directors and Mr. Francesco Serafini was elected as the Vice Chairman
of the Board of Directors, vide resolution passed by the Board of
Directors dated 15 July 2010.
The following Directors resigned during the financial year effective 15
July 2010:
(i) Mr. Andreas W Mattes
(ii) Dr. Jose De La Torre
(iii) Ms. Vinita Bali
(iv) Mr. Craig Wilson
(v) Mr. K M Suresh
Your Board wishes to place on record its appreciation for the
invaluable services rendered by these Directors during their tenure.
Further, in accordance with the Articles of Association of the Company,
Mr. Nawshir Mirza and Mr. Davinder Singh Brar will retire by rotation
and are eligible for re-election. The Board of Directors recommends the
re-appointment of the directors.
The profiles of the present Directors of your Company are provided in
the Annual Report.
DIRECTORS INTEREST
The interest of the Directors in the share capital of the Company as at
31 October 2010 is provided herein. No Director was materially
interested in any contracts or arrangements existing during or at the
end of the financial year that was significant in relation to the
business of the Company. Other than Mr. Davinder Singh Brar, who held
918 shares, no other director held any shares or stock option in the
Company as on 31 October 2010.
SIGNIFICANT SHAREHOLDINGS
The following shareholders held more than 5% of the Companys issued
share capital as at 31 October 2010:
Name of the Shareholder Percentage Owned
Hewlett Packard Corporation through its wholly owned subsidiaries,
60.55%
(EDS Asia Pacific Holdings, EDS World Corporation (Far East) and EDS
World Corporation (Netherlands))
Aberdeen Asset Managers Limited A/c Aberdeen International India
Opportunities Fund 5.26%
DIRECTORS RESPONSIBILITY STATEMENT
Information as per Section 217(2AA) of the Companies Act, 1956 is
annexed and forms part of the Report.
AUDITORS
M/s. S.R. Batliboi & Co., Chartered Accountants (Registration No.
301003E), have expressed their willingness to continue in office and a
resolution proposing their re-appointment at a remuneration to be fixed
by the Board of Directors and billed progressively, is submitted for
approval of the shareholders at the ensuing Annual General Meeting.
As regards the observation made by the Auditors, your Directors would
like to clarify that the delays in remittance of service tax and value
added tax dues were due to refinement in the Companys interpretation
of applicable tax laws. Your Company has taken adequate steps to
strengthen relevant processes.
PARTICULARS OF EMPLOYEES REMUNERATION
Information as per Section 217(2A) of the Companies Act, 1956 read with
the Companies (Particulars of Employees) Rules, 1975 forms part of this
Report. However, in terms of Section 219(l)(b)(iv) of the Companies
Act, 1956, the Report and Accounts are being sent to the shareholders
excluding the aforesaid annexure. Any shareholder interested in
obtaining a copy of the said annexure may write to the Company
Secretary and General Counsel and Head Global Ethics and Compliance at
the Registered Office of the Company.
In terms of the Notification No.G.S.R.212(E) dated 24 March 2004 issued
by the Department of Company Affairs, Ministry of Finance, Information
Technology companies have been exempted from providing the particulars
of employees including their remuneration, if they have been posted /
working in a country outside India. Members desirous of getting these
details may write to the Company for the information.
PARTICULARS REGARDING CONSERVATION OF ENERGY, TECHNOLOGY ABSORPTION AND
FOREIGN EXCHANGE EARNINGS AND OUTGO
Your Companys operations involve low energy consumption. However,
efforts to conserve energy will continue. Particulars relating to
technology absorption are not applicable. Information relating to
foreign exchange earnings or outgo during the year under review is
provided in the financial statements forming part of this Annual
Report.
DEPOSITS
Your Company has not accepted any deposits from the public and as such
no amount of principal or interest was outstanding as on the date of
the Balance Sheet.
ACKNOWLEDGMENTS
Your Directors would like to place on record their appreciation of the
contribution made by the employees at all levels, who, through their
competence, hard work, solidarity, co-operation, support and commitment
have enabled the Company to achieve its strong growth.
Your Directors acknowledge with thanks the continued support and
valuable co-operation extended by the business constituents, investors,
vendors, bankers and shareholders of the Company. Your Directors wish
to thank Hewlett Packard Corporation for their continued support. They
also wish to place on record their appreciation for the support from
the Software Technology Parks of India, the Department of Electronics,
the Government of India, Governments of Karnataka, Maharashtra,
Gujarat, Uttar Pradesh, Madhya Pradesh, Chattisgarh, Tamil Nadu,
Pondicherry, Andhra Pradesh, Reserve Bank of India, other governmental
agencies and NASSCOM.
For and on behalf of the Board of Directors
Bangalore FRIEDRICH FROESCHL
5 January 2011 Chairman
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