TO THE MEMBERS
The Directors of your Bank have great pleasure in presenting this 84th
Annual Report on the business and operations of your Bank together with
the Audited Accounts for the year ended 31st March, 2011 ( FY 2010-11).
1. FINANCIAL PERFORMANCE
The highlights of the financial performance of your Bank for the year
ended 31st March, 2011 are as under:
(Rs in crores)
For the year ended
31st March 2011 31st March 2010
Total Deposits 11149.51 9075.38
Total Advances 8094.42 6277.50
Investments 3518.85 2983.22
Total Income 1201.85 1012.88
Operating profit 273.86 166.21
Provisions and contingencies 172.72 135.54
Net Profit 101.14 30.67
Your bank registered appreciable growth in business volumes that
compares very favourably with the industry average. The Bank attained
total business of Rs. 19,243.96 crores in FY 2010-11, a growth of 25.35%
over Rs. 15,352.88 crores in FY 2009-10.
Deposits grew 23%, from Rs. 9075.38 crores as at 31st March 2010 to Rs.
11149.51 crores as at 31st March 2011, and total advances expanded by
29%, from Rs. 6277.50 crores to Rs. 8094.42 crores in FY 2010-11. Of
this, lending to priority sector rose from Rs. 2142.44 crores in the
previous year to Rs. 2635.22 crores as on 31st March 2011. Agricultural
advances increased to Rs. 1199.35 crores from Rs. 980.26 crores and
advances to weaker section recorded a significant growth from Rs. 569.27
crores to Rs. 735.02 crores.
The Bank''s exposures to sensitive sectors including Real Estate and
Capital Market were maintained well within the regulatory limits.
2. INVESTMENTS
As at the end of the year under review, the total investments of the
Bank stood at Rs. 3518.85 crores as against Rs. 2983.22 crores at 31st
March 2010.
Your Bank''s Treasury continues to focus on sound Asset-Liability
Management and on servicing clients with appropriate treasury products,
and was managed well in a systematic way in a challenging year when
interest rates kept moving up and liquidity conditions were tight for
some part of the year.
3. PROFIT
The Bank has posted a healthy operating profit of Rs. 273.86 crores in
FY 2010-11 against Rs. 166.21 crores in the previous year FY 2009-10, an
increase of 65%. The net profit for the year, after provisions and
taxes, crossed Rs. 100 Crores for the first time in the history of the
bank, ending at Rs. 101.14 crores as against Rs. 30.67 crores recorded in
the previous year - a growth of 240%.
4. APPROPRIATIONS
(Rs in crores)
Particulars For the year ended
31st March 2011 31st March 2010
Profit brought forward 0.16 0.28
Amount available for
appropriation 101.30 30.96
Transfer to:
Statutory Reserve 26.00 10.00
Capital Reserve 1.27 0.66
Other Reserve 40.25 12.32
Transfer to Special Reserve
u/s 36 (1)
(viii) of the IT Act, 1961 5.00 1.00
Proposed Dividend 24.38 5.85
Corporate Dividend Tax 4.15 0.97
Balance of Profit carried
forward 0.25 0.16
In FY 2010-11, transfer to Reserves from profits amounted to Rs. 72.52
crores as against Rs. 23.98 crores in FY 2009-10.
5. DIVIDEND
Your Board of Directors are pleased to recommend a dividend of Rs. 2.50
(25%) per share for the year ended 31st March, 2011 as against Rs. 0.60
(6%) per share for previous year ended 31st March, 2010.
6. EPS / BOOK VALUE
Earnings Per Share stood at Rs.10.37 for the year ended 31st March, 2011
as compared to Rs. 4.95 as on 31st March, 2010.
Book Value of the share, after reckoning payment of dividend, has increased
to Rs. 83.23 as on 31st March, 2011 as compared to Rs. 75.79 as on 31st March,
2010.
7. NET OWNED FUNDS / CAPITAL ADEQUACY RATIO
Net Owned Funds (NOF) of the Bank increased from Rs. 738.99 crores as at
the end of FY 2009-10 to Rs. 811.70 crores as at the end of FY 2010-11,
reflecting a growth of 9.83%. During the year, your Bank revalued its
fixed assets portfolio of owned properties and transferred an amount of
Rs. 80.73 crore to Revaluation Reserve.
As on 31st March, 2011 your Bank''s Capital Adequacy Ratio (CAR) stood
at 13.19% (Basel-II), well above the regulatory minimum of 9.00%.
Without considering the Revaluation Reserve, the CAR would be 12.70%.
The Tier-I and Tier-II components of Capital Adequacy Ratio were
comfortable at 10.78% and 2.41% respectively.
8. NON PERFORMING ASSETS (NPA''s)
Your bank addressed the challenge of NPAs through structural and
process changes led by the Board. Combining strong recovery efforts
with tightening of credit processes and monitoring, Gross and Net NPAs
were reduced significantly. Gross NPA to Gross Advance as on 31st March
2011 stands at 1.93% and net NPA at 0.90% corresponding to 5.12% and
4.11% respectively as at 31st March 2010.
The Provision Coverage Ratio stood at 77.17% against the stipulated
level of 70% as on 31st March 2011.
In FY 2010-11, provisions against NPAs was Rs. 56.64 Crores as against
Rs.119.27 Crores in the previous year. The Board is constantly
monitoring the performance of your Bank on the NPA front through
frequent reviews aided by technology solutions for identifying NPAs in
the system. Credit origination and monitoring skills are being added
significantly to strengthen the ongoing efforts to build a strong
credit portfolio so that NPAs remain under control and the bank
continues to grow consistently and profitably as a significant player.
9. BRANCH AND ATM NETWORK
As mentioned in our previous report, during FY 2010-11, the Bank opened
3 branches, Surat in Gujarat (a second Branch), Punjagutta in Andhra
Pradesh and Raipur in Chhattisgarh. The Bank now has 274 branches
including one satellite office and 9 Extension counters spread across
15 states and one Union Territory. Your bank has also increased the
number of own ATMs for better service to its Retail customers,
increasing it from 175 to 274 as on date. More investments are in
progress to expand the network of branches and ATMs in FY 2011-12.
Besides, for better administration and operational efficiencies, 8
Regional offices have now replaced 4 Zonal offices, of which 6 have
already started operations.
10. IMPROVING CUSTOMER SERVICE THROUGH TECHNOLOGY
Your Bank has a robust technology platform extending services that
address customer needs across segments. Your Board is now focused on
strengthening sales orientation at the branch level and through
specific vertical streams to be able to market the capabilities more
effectively. The strategy is to be amongst the top banks in the
emerging technology products. In FY 2010-11, the emphasis has been on
developing alternate channels as a powerful service delivery platform,
focused on enhancing customer service. ATM and Mobile banking have
become very important tools for your Bank for customer retention as
well as acquisition. A string of technology-aided products and services
were launched in FY 2010-11, namely:
- Interbank Mobile Payment Services.
- Funds transfer and Ticket Booking through mobile.
- Funds transfer facility in ATMs.
- Fee payment through ATM.
- Secured Intra / Inter Bank Funds transfer with multi factor
authentication, in Internet Banking.
- Revamped website with more interactive functionalities / facilities.
Your Board is pleased to note that your Bank is the first Private
Sector Bank in South India to launch Interbank Mobile Payment
Services (IMPS) in association with National Payment Corporation of
India (NPCI) and was the tenth bank pan India Bank to launch this
facility. Your Bank is also ahead in commencing the Cheque Truncation
System (CTS) at Chennai, an initiative by NPCI.
Investments continue by way of network expansion - opening of branches
and more ATMs. FY 2011-2012 could see the number growing to 500 ATMs.
Your Bank is also focused on improving customer service at all points
of contact, including making the ATM experience delightful for
customers through innovation and new ideas. There are also initiatives
on safe banking underway to benefit customers who are fast shifting to
electronic channels. Through tie ups, our Customers now have the
benefit of using over 70,000 ATMs across the country including those of
other banks.
Bank has successfully implemented Enterprises Storage solution at its
primary and DR site for high availability of critical applications. To
ensure Business Continuity and Disaster Recovery regular DR Drills are
being conducted.
Your bank''s website has been given a new contemporary look to
facilitate more features & services to the customers by introducing
features like map based search, make an appointment with the bank etc.
Technology will be used as an integral tool in the business strategy as
we scale up our operations.
11. INTERNATIONAL BUSINESS
During the year, the Bank achieved Foreign Exchange Business turnover
of Rs. 4900.58 crores as against Rs. 3462.43 crores during the previous
year registering a growth of 41.53%. Lending to export sector however,
decreased from Rs. 274.28 crores to Rs. 215.43 crores, FY 2011-12 will
see a refreshed approach to service clients on the export front and to
substantially increase the Foreign Exchange volumes through better
reach of Treasury functions. Your Bank does not have any overseas
operations.
12. WEALTH MANAGEMENT / PARABANKING ACTIVITIES
- Life Insurance: Bank has entered into a tie-up with LIC of India to
solicit Life Insurance policies for our customers. All the products of
LIC are available through our branches. Bancassurance tie up has been
successfully embedded through training and we see this as a big step in
improving fee income.
- General Insurance: Bank has tie-up with M/s.Bajaj Allianz General
Insurance Company to market the General Insurance products.
- Mutual Funds & PMS: The Bank is presently having tie-up with Ten
leading Asset Management Companies for promoting various Mutual Fund
Schemes. In addition we are promoting Port Folio Management Services
(PMS) through UTI Asset Management.
- Money Transfer through Branch Channels: In addition to foreign inward
remittances arrangement with M/s.Weizmann Forex Ltd. for extending
Western Union Money Transfer facility, Bank has tied-up with M/s.UAE
Exchange & Financial Services Ltd., for offering Global Money Transfer
services through Xpress Money and Moneygram.
- Money Transfer through Direct Remittances: Your Bank has tied up with
Times Money - Remit 2 India & Al-ahalia for Inward remittance from
Abroad which enables the NRIs to remit the amount directly to their
account / other residents.
- PAN Card Services: Bank has tied-up with M/s.UTI Infrastructure &
Technology Services Ltd., (UTIITSL) as PAN Service Agent (PSA) of
collecting the PAN application across the country through Branches.
- Depository Participant Services: Your Bank has registered as a
Depository Participant with NSDL and with necessary regulatory
clearances, this product is part of the suite that is offered to our
customers. As responsible equity culture spreads, this business will
offer a good platform for more value added products.
- ASBA: As Bankers to the issue, the Bank can now receive subscriptions
under ASBA mode thus enabling the investors to earn interest till
allotment of securities.
- Financial Inclusion : Your bank has been actively participating in
the Financial Inclusion campaign, extending basic banking services to
the unorganized sectors of the economy, through Business Facilitator
and Business correspondent model. During FY 2011-12, as a part of the
policy initiatives of Reserve Bank of India, Business Correspondents
have been engaged to implement financial inclusion in 18 allotted
villages with population of over 2000 in Tamilnadu, based on this
experience, this service will be extended to the 50 allotted villages.
In addition, your Bank has opened over 28,000 No Frills Accounts to
gradually improve banking penetration through its branches.
Wealth Management opportunities, in the towns your branch traditionally
has presence, are significant and these new products are intended to
improve the overall customer service and provide exposure to these
products.
Even as more and more new products are being made available to the
customers, responsible service continues to be imbedded in the Bank''s
tradition, and your Bank has an effective customer grievance redressal
framework as well. Your Bank is committed to treating customers fairly
as part of the BCSBI code and the policies and processes are designed
to strict adherence, under Board''s monitoring.
It will also be a matter of pride to note that your Bank was adjudged
the second fastest growing Bank in the small Bank category in the
BT-PWC survey in FY 2010-11.
13. RISK
Risk and Return are two sides of the same coin in the activities of any
bank. Risk Management is critical in the way modern business is
operated because of dynamic business environment to which businesses
are exposed. It is not only a requirement under several voluntary codes
and statutes, but also makes business sense to identify the probability
of not achieving strategic and business goals. Risk management has to
be embedded in business processes to ensure that it is being practised
and made part of the culture of the organization. With this in mind,
the bank has established systems and policies ensuring an ongoing
assessment of relevant risk types on an individual basis and in the
aggregate as well.
The Board of Directors effectively monitor the risk management. A Board
Level Committee oversees the implementation of Credit risk, Market risk
and Operational risk policy prescriptions. The Asset Liability
Management Committee (ALCO) looks into the management of Liquidity and
Market risks and ensure adherence to prudential limits. At the
organizational level, an Integrated Risk Management Department
functions at Head Office to identify, measure, monitor and reduce risk;
optimize returns and assess the required capital level. Bank has
automated the process of Capital Calculation and introduced Base Rate
as per RBI Guidelines during this financial year. Bank has a robust
credit risk assessment system to ascribe borrower risk grades. This
facilitates data collection and analysis for moving towards Advanced
Approaches. Bank has in place well defined framework for managing
Market Risk. Basic Indicator Approach has been adopted for computation
of capital charge for Operational Risk.
The Bank has migrated to Basel II- New Capital Adequacy Framework
(NCAF) - from March 2009 and is preparing ICAAP document to assess its
inherent risks and capital requirements. Bank uses Stress Testing and
Scenario Analysis in various risks as required under Pillar II for
enhancing risk assessment and to provide the bank a better
understanding of the likely impact even in extreme circumstances.
Technology is extensively used in measuring and discussing market risk
using statistical tools, including stress testing.
14. INTERNAL CONTROL SYSTEMS
The Bank has put in place well articulated internal control measures in
tune with the complexity of business operations, organization''s size
and supervisory compliance standards. The following Audit & Inspections
are carried out:
- Regular Comprehensive transaction based inspection by trained
internal inspector of branches.
- Risk Based internal Audit to measure the risk in branches and work
out the mitigating techniques.
- Pre-disbursement credit audit.
- Concurrent Audit by Empanelled Chartered Accountant Firms.
- Information System Audit by Specialized and trained inspectors.
- Statutory Audit of branches and Controlling offices by Chartered
Accountant Firms in terms of the guidelines of the Reserve Bank of
India.
The Audit Committee of the Executives review the inspection of branches
carried out by the internal inspectors. The Audit Committee of the
Board (ACB) is supervising the entire audit functions of the Bank and
the compliance thereof. Budgets are agreed on various parameters
including Revenue and Costs, and progress measured for appropriate
mid-term corrective measures at the Board Level.
15. HUMAN RESOURCE
As on 31st March, 2011, the total number of employees of the Bank stood
at 2626. The employee productivity measured in terms of Business per
employee, increased to Rs.7.19 crores from Rs. 5.60 crores in the
previous year. Following the 9th Bipartite settlement, significant
arrears of salary was paid to employees. Gratuity too has been raised
to the substantially revised statutory limit. Bank also offered the
Defined Benefit Pension Option as per the All India Settlement signed
by the Indian Banks Association on behalf of several banks including
your own, with the All India Staff and Officers Unions / Federation, to
1386 eligible employees - both serving and retired. This employee
benefit involved a significant investment of Rs. 90 Cr. Industrial
relations in the Bank remained cordial during the year and both Staff
Union and Officers Association continued to lend significant support to
the management''s initiatives in improving the productivity.
16. SOCIAL INITIATIVES
Your bank continues its tradition of being active in supporting worthy
social causes. In FY 2010-11, your bank had given financial assistance
for construction of building to Karur Anbu Karangal, an orphanage. The
bank is sponsoring a medical centre at Vengamedu, Karur since 1994
catering to the medical requirements of the needy people under the
aegis of Karur Rotary Club. Your bank has lent financial support to the
Karnataka Arya Vysya Charitable Trust, Bangalore which extends
scholarships to the needy students for their education. The bank has
also joined hands with the Isha Foundation, Karur to plant 500 trees in
Karur. The renovation work undertaken at the Sri Kadhir Narasinga
Perumal Temple has had financial support from your bank. The bank has
also provided material support to the orphanage during their visit to
theme park, arranged by the Rotary Club of Karur.
Your bank has a policy of being a responsible corporate citizen, at the
forefront of environmental and social causes in its areas of operations
and this is built into the operational framework.
17. CORPORATE GOVERNANCE
Corporate Governance of the Bank continues to rest on the fundamental
pillar of high ethical values, designed to enhance and protect the
interest of all the stakeholders. The Bank has complied with the code
of corporate governance as enumerated in Clause 49 of the Listing
Agreement. All the Directors on the Board have executed deed of
covenant and undertaking individually in line with the recommendations
of Dr. Ganguly Committee Report.
Pursuant to Clause 49 of the Listing Agreement, a Management Discussion
and Analysis is presented in Annexure-A, Report on Board Committees is
furnished in Annexure-B. Composition of the Board of Directors together
with the attendance of Directors at various meeting of the Board, its
Committees and Annual General Meeting and the number of directorships
held by them along with the details of Audit Committee and Share
Transfer & Investors'' Grievances Committee are furnished in Annexure-C.
General Shareholders'' information is furnished in Annexure-D.
18. BOARD OF DIRECTORS
Mr.S.Narayan demitted office as the Non-Executive Chairman of the Board
on 27.01.2011 on completion of his two year term. Your Board wishes to
place on record their sincere appreciation of the valuable services and
guidance Mr.S.Narayan rendered during his tenure.
Mr.P.R.Somasundaram was appointed as Managing Director of the Bank with
effect from 02.08.2010 for a period of three years as per the approval
of Reserve Bank of India and Mr.K.S.R.Anjaneyulu, who functioned as the
interim Managing Director from January 2010 has since reverted to his
role as
Executive Director of the Bank. The Board places on record their
appreciation of the effective role played by Mr.K.S.R.Anjaneyulu as the
Managing Director in the interim.
Mr.K.Balaji, Director, resigned from the Board effective 19th July 2011
after having served on the Board for close to 6 years. Your Board
wishes to thank Mr.K.Balaji for the advice and support he gave during
his tenure.
Mr.B.K.Manjunath, Mr.N.Saiprasad and Mr. K.R.Pradeep are the directors
retiring by rotation at the ensuing Annual General Meeting and being
eligible, offer themselves for reappointment.
19. DIRECTORS'' RESPONSIBILITY STATEMENT
The Board of Directors of your Bank confirm that in the preparation of
the annual accounts for the year ended March 31, 2011:
- The applicable accounting standards have been followed along with
proper explanation relating to material departures, if any.
- The accounting policies framed in accordance with the guidelines of
the Reserve Bank of India were applied consistently.
- Reasonable and prudent judgment and estimates were made wherever
required so as to present a true and fair view of the state of affairs
of the Bank as at the end of the financial year and the profit of the
Bank for the year ended on March 31, 2011.
- Proper and sufficient care was taken for the maintenance of adequate
accounting records in accordance with the provisions of applicable laws
governing banks in India; and
- Accounts have been prepared on a ''going concern'' basis.
20. STATUTORY DISCLOSURE
1. The provisions of Section 217(1) (e) of the Companies Act, 1956
relating to conservation of energy and technology absorption do not
apply to your Bank. The Bank has, however, used Information Technology
extensively in its operations.
2. The Bank continued to encourage the country''s exports and will
endeavor to enlarge its export financing.
3. The information required under Section 217(2A) of the Companies
Act, 1956 and the rules made there under, is annexed elsewhere in this
report.
4. The report on the Corporate Governance is annexed and forms part of
this report.
21. FY 2011-12 : OUTLOOK
The Bank will continue its emphasis on consistent profitable growth
even as it steps up investments behind improved customer service
through a network of new branches and ATMs, refurbishment of existing
branches, significant hiring of new talent from Tier 2 towns, training
and significant process changes, with outsourcing where relevant.
Responsible growth in Advances will be coupled with appropriate
de-risking strategies on the portfolio to control NPAs while improving
NIM. New products will focus on increasing fee income and Retail
business will be strengthened. Staff productivity will be key to
improved profitability and technology-aided products will drive growth.
Administrative functions like H.R and Audit will be significantly
strengthened. Risk management and strict regulatory compliance will
continue to be the platforms on which FY 2011-12 will consolidate the
growth platform. The strategy should enable your Bank to rise sharply
in the league of private sector Indian banks and reflect good growth in
profitability.
22. AUDITORS
The Statutory audit of the Bank was carried out by M/s.Sagar &
Associates, Chartered Accountants, Hyderabad whose report is annexed
and forms part of this report. The Statutory Central and Branch
Auditors have audited all the branches and other offices of the Bank.
Explanation is offered below on the auditors'' qualification on Note
1(a) & (b) in Schedule 18 to the audited annual accounts.
Unadjusted items in Inter-Branch accounts adjusted till date have no
significant impact on the published accounts. Reconciliation of entries
continues to be in progress.
23. ACKNOWLEDGMENT
Your Directors would like to thank the shareholders and customers for
their continued goodwill and support. The Board also gratefully
acknowledges the guidance and co-operation received from the Reserve
Bank of India and other regulatory and government authorities like
SEBI, NSE and Department of Income Tax.
Your Directors would also like to express their sincere appreciation of
the contribution made by the management and staff including the Staff
Union and Officers'' Association for their support in delivering a
significantly improved performance and look forward to a more evolved
relationship as steps are taken to re-orient the bank for the future.
A special word of thanks is recorded here from every member of the
Board to the Executive administration and all the employees during the
year for crossing the milestone of Rs.100 crores in Net Profit.
For and on behalf of the Board of Directors
Place : Mumbai K.R.Pradeep
Date : 20.07.2011 Chairman of the Meeting
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