The Directors take pleasure in presenting the twenty fourth Annual
Report of the Company along with the audited accounts for the year
ended 31st March, 2012.
(Rs. in Lakhs)
Particulars Year ended Year ended
Total Income 52,262.03 46,241.50
Profit before tax 4,002.10 4,526.83
Provision for taxation 1,302.50 1,454.34
Net Profit (PAT) 2,699.60 3,072.49
Balance brought forward
from previous year 4,939.84 3,827.73
Amount available for
appropriation 7,639.44 6,900.22
General Reserve 250.00 250.00
Dividend (Proposed) 1,466.77 1,466.77
Corporate Dividend Tax 237.95 243.61
Balance carried to
Balance Sheet 5,684.72 4,939.84
TRANSFER TO RESERVES
The Company proposes to transfer Rs. 250.00 lakhs to the General
Reserve out of the amount available for appropriation and an amount of
Rs. 744.88 lakhs is proposed to be retained in the Profit and Loss
The Directors are pleased to recommend payment of dividend on equity
shares @ Rs. 1.60 per share (16 percent) for the financial year ended
31st March, 2012 (previous year Rs. 1.60 per share).
During the year under review, the total income of the Company increased
to Rs. 52,262.03 lakhs from Rs. 46,241.50 lakhs in the previous year. The
profit after tax stood at Rs. 2,699.60 lakhs against Rs. 3,072.49
lakhs in the previous year.
The Indraprastha Apollo Hospital recorded all round growth. It was a
year of outstanding growth for the Organ Transplant Centre. Kidney
transplants increased by 93 per cent (from 176 to 340), Liver
transplant increased by 31 per cent (from 167 to 219) over the previous
year. The Renal transplant team achieved a special milestone when it
performed Delhi''s first successful Kidney transplant between patients
of different blood groups. This cutting edge procedure involving
targeted immunotherapy gives new hope for renal transplantation in
cases of donor and recipient blood group mismatch.
New registration of in-patients increased by 8.5 per cent, out patient
volume increased by 7 per cent, average daily bed occupancy increased
from 477 to 516, the number of surgeries increased by 10 per cent, Cath
procedures increased by 11 per cent, Dialysis increased by 8 per cent,
Radiation Oncology increased by 17 per cent, MRI procedures rose by 13
per cent, CT Scan procedures increased by 11 per cent, and the Total
Hip & Knee Replacements increased by 21 per cent over the previous
The Hospital continued to attract a large number of international
patients globally, with almost 22,000 international patients (around
5000 in patients and 17,000 out patients) having been treated at
Indraprastha Apollo Hospitals.
Apollo Hospitals, Noida, too, registered a steady growth in patient
numbers, with 6 per cent growth in new registrations and 10 per cent
growth in total OPD volumes. Number of dialysis increased by 20 per
cent (from 5516 to 6224). However, despite a rise in volumes, Apollo
Hospitals, Noida incurred a loss of Rs. 64.27 lakhs mainly due to
increase in staff costs and costs of other inputs.
The Government of India, vide its Gazette Notification No. 501 dated
23/03/2011, has extended the scope of Employee State Insurance Act 1948
to include certain class of establishments including corporate
hospitals w.e.f. April 1, 2011. The Company has implemented ESIC
scheme. All employees who are drawing salary up to Rs. 15000/- per
month are being covered under the ESIC scheme.
In pursuance of the interim order passed by the Hon''ble Supreme Court
of India on 30.11.2009, the Company continues to provide free treatment
exclusive of medicines and medical consumables to the patients referred
by the Government of Delhi for free treatment in the Hospital. During
this year, 8,330 patients, including outpatient new registrations and
repeat visits, were provided free treatment in the Hospital. On an
average, 60 to 70 inpatients, including 20 to 25 ICU patients, are
being treated free of cost (excluding medicines and consumable) at
Indraprastha Apollo Hospitals.
TRAGIC AIR ACCIDENT
On May 25, 2011, three staff members of the hospital died in a tragic
air accident while providing medical escort to a critically ill patient
who was air lifted from Patna. The team consisting of Dr. Rajesh Jain,
Dr. Syed Arshad Abbas and Staff Nurse Mr. Cyril P. Joy were among the
ten people killed when the aircraft crashed at Faridabad. The Board of
Directors express their heartfelt condolences for the loss of ten lives
including three staff members of the Hospital in the tragic accident
and pay rich tributes to the brave staff members who lost their lives
in the call of duty.
FACILITY EXPANSION & UPGRADATION
The expansion project undertaken by the Hospital has now been
completed. With the completion of the expansion project, 127 beds
comprising 74 Single Rooms, 33 General ward and 20 ICU beds will be
added to the capacity of the Hospital.
In addition, a ''State-of-the-art'' Cosmetic Centre has been set up to
provide aesthetic medicine on an out-patient basis. The facility has
consult rooms, laser treatment rooms dedicated daycare operating room,
and a hair-transplant room in a soothing, non-clinical ambience. Out
of the additional beds, 50 beds have already been commissioned. The
remaining beds and the Cosmetic Centre shall be made operational
As part of the ongoing upgradation and renovation programme, a number
of departments and units were refurbished to increase patient comfort
and enhance operational efficiency:
1. In order to meet the pressing demand of Dialysis and increased
number of renal transplants, seven additional beds were commissioned in
the Dialysis unit taking the capacity to 28.
2. The following departments were refurbished:
a. Gynecology & Pediatric OPD
b. Sample collection
c. Chemotherapeutics Admixture Room
d. Telemedicine Room
e. Nucleic Acid Testing (NAT) Laboratory
f. Fetal Medicine
g. Staff Cafeteria
3. A new Out Patient Wing (OPD 2C)-with 14 Consultation rooms has
been commissioned in place of 28 general ward beds, to accommodate the
new Consultants, some of whom have already joined the Hospital and some
who will be joining shortly.
4. In order to improve the Out Patient experience, the International
section has been completely de-linked from the Platinum Lounge. After
renovations, the Platinum Lounge is now available for patients who want
quick, personalised out-patient consultation in an exclusive ambience.
5. The Company has tied-up with M/s East Delhi Focus Imaging, LLP to
install a PET mMR, PET-CT mCT 128, equipped with RTP and Respiratory
4D Gating and a Standing MRI. The facility shall offer improved
performance parameters with faster whole body studies, potential for
reduced dose requirements and improved lesion detectability.
Indraprastha Apollo Hospitals will be the first hospital in the country
to have a PET MRI system.
6. With an aim to further enhance the experience of patients and
attendants as they wait, well known food brand Haldirams has been
invited to operate a food outlet in the Atrium of the Hospital and it
has been widely appreciated by the patients and attendants.
AWARDS AND ACCOLADES
The hospital continued to garner awards and accolades, ranging from
recognition for its clinical excellence to CSR and environment best
practices. The Week-Hansa survey on Best Hospitals in India, published
in November, 2011, has rated the Hospital as:
- Best Private Hospital in Delhi
- Sixth best hospital across India
- Third best hospital for Cardiology in India
- Best private hospital for Diabetic Management in Delhi
- Third best multi specialty hospital in India in the private sector
- Second best hospital for Emergency care in Delhi in the private
Dr Prathap C Reddy, Founder and Chairman, Apollo Hospitals Group was
honoured with the prestigious Lifetime Achievement Award'' at the FICCI
Healthcare Excellence Awards 2011.
For its environmental practices, Indraprastha Apollo Hospital was
awarded a Special Commendation for the Golden Peacock Environment
Management Award by a jury chaired by Justice P. N. Bhagwati, Former
Chief Justice of India.
At the CII Healthcare Excellence Awards, Apollo Delhi received
Commendation for Strong Commitment to Excel on Journey towards Business
The hospital received the ''CNBC TV18 and ICICI Lombard India Healthcare
Awards 2011'' for Best Hospital in Obstetrics and Gynecology.
The hospital continued to be the preferred medical partner at sporting
events. It was selected as the referral hospital for the Formula One
race held in Greater Noida in October, 2011.
Over the years, the medical fraternity at Indraprastha Apollo Hospitals
has received many awards and accolades in recognition of its pioneering
achievements in Indian healthcare. Excellence is reflected in the
calibre and brilliance of our medical fraternity.
FOCUS ON QUALITY
The first hospital in the country to receive accreditation from the
prestigious Joint Commission International, USA (in year 2005) for
delivery of quality healthcare services and meeting patient safety
needs, Indraprastha Apollo Hospitals has once again successfully met
these ever exacting standards. It was surveyed again for re-
reaccreditation in July, 2011, and again successfully sailed through
the intensive and rigorous checks. The Hospital has now been re-
accredited by JCI for a further period of three years.
Apollo Hospital, Noida was awarded Accreditation from NABH (National
Accreditation Board for Hospitals and Healthcare providers) in June,
2011, valid for a period of three years.
Rigorous training has helped hardwire 5 S (Sort, Set in Order, Shine,
Standardize and Sustain), which makes a workplace more orderly and
efficient, into the system. There is an obvious visible impact with the
workplaces looking neat, environment hygienic and organized, besides
improving retreivability of items. Periodic 5 S audits were conducted.
With the constant focus on training, the average medication error rate
has come down to 1.9 per 100 discharges which is better than the ISMP
(Institute of Safe Medication Practices, US) benchmark of 2 per 100
discharges. The patient fall rate is 0.08 per 1000 Adjusted Patient
Days which is much better than the acceptable rate of 2 per 1000
Adjusted Patient Days (JCAHO, US).
The Hospital has implemented the WHO sponsored Safe Surgery Saves
Lives programme, which involves following of a Surgical Safety
Checklist designed on the lines of the checklists followed by aircraft
pilots, to reduce errors in surgical procedures. Bestselling author of
the book ''The Checklist Manifesto'', Dr. Atul Gawande, who had initiated
the Safe Surgery programme, and is the WHO director on the project,
visited the hospital and addressed the doctors and staff on this major
initiative, expressing his satisfaction in the manner it was being
The Voice of Customer in-patient scores have exceeded the target of 4.6
set for the year, against a maximum of 5.
FIRE SAFETY IN THE HOSPITAL
Indraprastha Apollo Hospitals has taken proactive steps for fire safety
in the Hospital, including constitution of a Fire Safety sub-committee
and Daily Fire Safety Rounds. In order to ensure maximum preparedness
fire drills are being conducted at odd hours such as middle of the
night, Sundays or on Public holidays. The Frequency of checking
important Fire equipment such as Fire Doors, Smoke Detectors, and Smoke
Extractor machines has been increased to ensure optimum preparedness. A
variety of additional equipment and signage have been acquired and
installed. Fire Training sessions by Delhi Fire Service Officers have
been conducted to impart training to the Hospital staff. To ensure that
the staff is abreast with the latest trends and methods in Fire safety,
the staff members are regularly being sent for specialised training to
International Institute of Security and Safety Management and other
fire safety institutes.
COMMUNITY OUTREACH PROGRAMS AND CORPORATE SOCIAL RESPONSIBILITY (CSR)
As always, the hospital continues to play a very proactive role in the
community outreach programs. Some of the events organized during the
- International Women''s Day: A screening Camp was conducted at Delhi
Secretariat for women employees, which was inaugurated by Hon''ble Chief
Minister Smt. Sheila Dikshit. A special issue of Apollo Life, a
publication highlighting all aspects of Cancer care including the
preventive steps and treatment options available, was also released.
- World Blood Donor Day: A blood donation and awareness drive was
conducted at a function presided over by Dr. A.K. Walia, Hon''ble
Ministry of Health & Family Welfare, Govt. of NCT of Delhi, and
attended by a large number of blood bank officers from Delhi and NCR,
officials from the Ministry of Health, NGOs and donors.
- World Stroke Day: Stroke Clubs were launched across the city,
providing a forum for stroke patients to interact and support each
other in their recovery.
- Oral Cancer & Breast Cancer Awareness Campaigns: Oral Cancer & Breast
Cancer Awareness campaigns were conducted for the benefit of the
neighboring community, attendants of patients and all employees.
- Basic Life Support (BLS) training: The Emergency Department conducted
21 Basic Life Support (BLS) training sessions covering 1970 people from
all walks of life on responding to medical emergency situations.
- Life Support training programmes: Several Life Support training
programmes were also organised for Police personnel. BBC World News
covered the programme as part of a documentary on road accidents and
lauded the efforts to train police as first responders to road
- Hope is Real: Hope is Real chronicles real stories of people who had
the courage to fight cancer. Our online services received a momentum,
following the launch of a facebook page and a web portal
(www.hopeisreal.in), which function as a one-point communication and
information platform for people seeking information about cancer,
treatment modalities, life support services and latest global standards
of treatment options.
- Organ Transplant Annual Conference:
Indraprastha Apollo Hospitals, along with the Indian Society for Organ
Transplant, jointly hosted its annual conference. Faculty included a
number of specialists in Organ Transplantation from the US, the UK, and
- Gift a Life Initiative: In view of the need for organ donation in the
country, the Apollo Transplant Institutes started a ''Gift a Life
initiative which was launched, by ace cricketer Gautam Gambhir. The
mission of Gift a Life'' is to ensure that no person in India dies for
want of an organ. The aim is to disseminate information and create
awareness on the issue of organ donation and simultaneously connect
doctors, citizens, hospitals, healthcare organisations, civil society
organisations, Governments, NGOs and public sector institutions on a
common platform to create awareness on this pressing issue of our
- First Living Donor Liver Transplant in Pakistan: On special
invitation from the Sheikh Zayed Hospital in Lahore, a medical team
from Indraprastha Apollo Hospitals led by Dr. Subhash Gupta, Senior
Consultant-Liver Transplant performed the first Living Donor Liver
Transplant in Pakistan. This unique collaboration between the medical
fraternities of the two neighboring countries was widely covered by
media of both the countries.
- Pledge to Donate Organs: To express support and solidarity with the
Hospital''s Organ Donation campaign, more than 2200 staff members led by
the senior management pledged to donate their organs on 5th February to
mark the Founder''s Day of the Apollo Hospitals Group. A voluntary blood
donation camp was also organized at the hospital on the same day.
- Celebrating Life: A Cancer Survivors'' day was organized at the
hospital. A magic show and hasyakavisammelan were organized, and
mementos distributed to the participants. About 150 adult and pediatric
cancer patients attended the event.
- Marathon/Run for Healthy Heart: As part of our efforts to engage with
our neighbourhood Apollo Dil ki Daud was held at Indraprastha Apollo
Hospitals. More than 1850 people participated in the mini marathon
organised by the hospital in association with Billion Hearts Beating
Foundation. More than half of these represented our Neighbourhood
Residential Associations such as SaritaVihar, Jasola Vihar, New Friends
Colony, SukhdevVihar and Kalkaji. There was a tremendous response from
Apollo Staff members including Senior Consultants.
- World Neighbourhood Day: A cultural evening captioned Communion was
organised with the Resident Welfare Associations and housing societies
as well as neighbours at large. A positive response with active
participation of more than 200 residents including RWA office bearers
from our valuable neighbourhood residents of Sarita Vihar, Jasola Vihar,
New Friends Colony, Sukhdev Vihar and Kalkaji made this evening
memorable. The fun-filled musical evening where well known singer
Shibani Kashyap and Kathak dancers Rahul Pawar and Shailaja kept the
audience enthralled, was the first time any Hospital was celebrating
such an event in the country.
- Chacha Nehru Sehat Yojana: The Hospital has been participating in the
Chacha Nehru Sehat Yojana, a scheme started by Government of NCT of
Delhi under which medical checkups for about 2500 children of
Government schools have been done every month.
- Health Awareness Talks and Cancer Screening Camps: Almost 140 camps
across the National Capital Region have been conducted over the year
providing free ECG, Echo, BP, Blood Sugar and various consultations,
where 20,618 people are benefited. Indraprastha Apollo Hospitals has,
since its inception, stressed the importance of early diagnosis of
cancer among the general public. Over the year, several health
awareness talks and cancer screening camps were conducted.
- Jasola Village Clinic: As an extension of our commitment to the
community, the Hospital continued to provide free out patient
consultations with provision of free medicines and medical consumables
to the residents of Jasola Village, near Sarita Vihar, New Delhi. The
Apollo Jasola Village clinic is held thrice a week. In addition to
this, monthly camps are organized at Jasola Village with over 2500
residents being examined and treated.
- Mobile Health Scheme Service: Indraprastha Apollo Hospitals, in
collaboration with the Government of Delhi, has treated nearly 10,000
patients under the Mobile Health Scheme service to serve the following
areas of Delhi:
- JJ Cluster area
- Madanpur Khadar
- BIW Camp, Matura Road
- Subhash Camp, Near NTPC
- New Sanjay Camp-near Okhla
- Badarpur, Jasola Village
- Programme for Underprivileged Children: A programme for 475
underprivileged children was organised in Bal Bharti Public School,
Sector 21, Noida jointly with Army Officer''s Wives Welfare Association.
Apart from distribution of gifts, a magic and puppet show was organised
and refreshments were served.
INFECTION CONTROL AND ENVIRONMENT
The Hospital Infection Control Program has succeeded in further
reducing all infection indices, thus aiming to set a new benchmark in
Indian healthcare. Employee safety and infection prevention were
addressed by educational drives and measures were taken to augment
personal protective equipment to prevent exposure inoculation injuries
and provision of pre and post exposure prophylaxis. Employees were
vaccinated for various preventable infections including Meningococcal
infections and for other infections such as Hepatitis B and Chicken Pox
as part of an ongoing practice. Care was also taken to maintain
environment and hygiene within acceptable standards to contain
Infection rates at the Hospital are amongst the best in the world for
urinary catheter related Urinary Tract Infection. (UTI), Central Line
Related Blood Stream Infections (CRBSI) and Ventilator Associated
Pneumonia (VAP). The success of the infection control programmes can be
gauged by the decreasing trends in CRBSI with values as low as 0.97 per
1000 Central Lines Days and for VAP 2.06 per 1000 Ventilator Days and
for CRUTI at 1.01 per 1000 Urinary Catheter Days.
The Hospital conducted a big campaign highlighting the role of Hand
Hygiene in minimising infections. Antibiotic (Antimicrobial)
consumption has also been reduced as a result of consistent monitoring.
During the year, the Hospital continued its efforts to maintain
standards at par with the best hospitals globally by investing in
cutting-edge technology to offer the latest in medical care. Some of
1. MRI guided HIFU (High Intensity Focused Ultrasound): Uterine
fibroids are noncancerous growths of the uterus that often appear
during child bearing years. Existing treatment options for women
include medication or surgical removal. In contrast to the existing
treatment options of surgery to remove fibroids, MR-HIFU offers women a
quicker, non-invasive and precise treatment option. The procedure can
be performed on an outpatient basis, with the patient leaving the
hospital the same day and getting almost fully recovered within a few
days. It combines resonance (MR) imaging, with high-intensity focused
2. Intuitive Surgical-da Vinci Robotic Surgical System: With a view to
provide the best available surgical experience to patients, the
Hospital has introduced a state-of-the-art da Vinci Robotic Surgical
system. This system combines computer and robotic technologies to
create a new category of surgical treatment, robotic assisted
laparoscopic, thoracscopic and endoscopic surgery. By providing
surgeons with enhanced capabilities, the system makes it possible to
treat a broader range of conditions using a minimally invasive approach
for major surgery with only a few tiny incisions. In addition, the
surgeons can operate with better visualization, precision, dexterity
and control than possible using traditional surgical approaches.
3. Versa Pulse Power Suite: A 100 watt Holmium Laser was introduced
for use in treating patients with enlarged prostate gland. The
treatment offered is more effective, less invasive and reduces hospital
stay as compared to conventional treatment.
4. Gene Xpert and Hain Molecular Diagnosis System: Keeping abreast
with latest diagnostic techniques to deal with the scourge of
tuberculosis, for rapid and simultaneous detection of tuberculosis and
antimicrobial resistance to commonly used drug Rifampicin, the hospital
heeded to the call of WHO policy statement on tuberculosis and procured
the Molecular test facility for Gene-Xpert MTB/RIF and Hain Molecular
System, considerably reducing the time to detect tuberculosis and drug
resistance to within 2 days, besides being more sensitive and specific
than current molecular methods .
As part of our Energy Conservation Plan, all conventional light
fittings are in the process of being replaced with LED-type energy
saving light fixtures which has resulted in reduction of 30 KW load on
our existing electricity consumption. In all, nearly 800 light fixtures
were replaced with LEDs in areas across the hospital.
Additionally, we have also replaced all Mercury vapour and Sodium
vapour external lights, numbering over 100 across the hospital, with
energy efficient LED lights. This measure will reduce the electrical
consumption of our external yard area substantially.
We have also installed 26 Variable Frequency Drives (VFDs) in our AHU
motors and secondary Chiller Pumps. This measure will ensure that the
hospital is able to save around 300 KW of electricity load.
Further, to create awareness amongst staff on energy conservation,
''Caution'' stickers have been stuck on all electrical equipment
encouraging staff to switch off fixtures when not in use.
Going forward, we are in the midst of incorporating an improved
''Building Automation System'' for our Electrical and HVAC management.
This will ensure a centralised control mechanism for the management of
electricity and HVAC services and will vastly help in reducing manpower
costs, energy consumption and overall operating expenditures.
FOREIGN EXCHANGE EARNINGS & OUTGO
(a) Activities relating to exports; initiatives taken to increase
exports; development of new export markets for products and services;
and export plans
The Company is engaged in the healthcare business and is not carrying
on any export activities. The Hospital has been empanelled with eminent
international insurance companies and appointed healthcare facilitators
in various countries to cater to international patients.
(b) Total Foreign Exchange Earnings and Outgo
During the year under review, foreign exchange earnings and outgo were
Earnings : Rs. 7,358.10 lakhs
Outgo : Rs. 1,965.05 lakhs
PARTICULARS OF EMPLOYEES
The Particulars of employees as per Section 217 (2A) of the Companies
Act, 1956 read with the Companies (Particulars of Employees) Rules,
1975 are annexed and form part of this report.
DIRECTORS'' RESPONSIBILITY STATEMENT
As required under Section 217(2AA) of the Companies Act, 1956, your
(i) That in the preparation of the annual accounts, the applicable
accounting standards have been followed;
(ii) That appropriate accounting policies have been selected and
applied consistently and have made judgments and estimates that are
reasonable and prudent so as to give a true and fair view of the state
of affairs of the Company as on 31st March, 2012 and of the profit of
the Company for the year ended 31st March, 2012.
(iii) That proper and sufficient care has been taken for the
maintenance of adequate accounting records in accordance with the
provisions of the Companies Act, 1956 for safeguarding the assets of
the Company and for preventing and detecting fraud and other
(iv) That the annual accounts have been prepared on a going concern
Pursuant to Clause 49 of the Listing Agreement, a Management Discussion
and Analysis Report and a Report on Corporate Governance is attached
with this Report.
A Certificate from the Statutory Auditors of the Company regarding the
Compliance by the Company of the conditions stipulated under Clause 49
of the Listing Agreement is also attached with this report.
A declaration by the Managing Director pursuant to clause 49(I)(D)(ii)
of the Listing Agreement stating that all the Board Members and Senior
Management Personnel of the Company have affirmed compliance with the
Code of Conduct, during the financial year ended 31st March, 2012, is
also attached with this report.
M/s. S. C. Vasudeva & Co., Chartered Accountants, Auditors of the
Company shall hold office until the conclusion of the ensuing Annual
General Meeting and are eligible for re-appointment.
The Company has received a letter from M/s. S. C. Vasudeva & Co.,
Chartered Accountants, to the effect that their appointment, if made,
would be within the prescribed limits under Section 224(1-B) of the
Companies Act, 1956. The Board of Directors recommends the appointment
of M/s. S. C. Vasudeva & Co., Chartered Accountants as Auditors of the
Mr. Anil Kamineni has resigned as Director of the Company. Ms. Shobana
Kamineni and Mr. Deepak Vaidya have been appointed by the Board as
Additional Directors of the Company. Pursuant to Section 260 of the
Companies Act, 1956, Ms. Shobana Kamineni and Mr. Deepak Vaidya hold
the office of Directors only up to the date of the Annual General
Meeting of the Company. Notices have been received from members
pursuant to Section 257 of the Companies Act, 1956, proposing the
appointment of Ms. Shobana Kamineni and Mr. Deepak Vaidya as Directors
of the Company, liable to retire by rotation.
In accordance with the provisions of the Companies Act, 1956 and the
Articles of Association of the Company, Ms. Suneeta Reddy, Mr. S.
Regunathan, Prof. Ranjit Roy Chaudhury and Mr. Satnam Arora, Directors
of the Company shall retire by rotation at the ensuing Annual General
Meeting and being eligible, offer themselves for re-election.
Resolutions seeking approval of the shareholders for the appointment
/re-appointment of Directors have been incorporated in the notice of
the Annual General Meeting.
The information on the particulars of the Directors seeking appointment
/re-appointment, as required under clause 49 of the Listing Agreement,
has been furnished in the notice to the shareholders for the Annual
During the year under review, the Company has not accepted any deposit
under Section 58A of the Companies Act, 1956 read with Companies
(Acceptance of Deposits) Rules, 1975.
All properties and insurable assets of the Company, including Building,
Plant & Machinery and Stocks have been adequately insured, wherever
The Company also has a professional indemnity insurance policy to cover
the risk on account of claims filed against the company in consumer
RESEARCH & DEVELOPMENT
The Company is running a multi super- specialtyHospital and is not
engaged in any major research & development activity. However, the
Hospital continues to be a major centre for international clinical
The Industrial Relations scenario continued to be cordial during the
year under review.
The Directors wish to thank and deeply acknowledge the cooperation,
assistance and support extended by the financial institutions, banks,
the Government of Delhi and the Union Government.
The Directors also wish to place on record their appreciation for the
overall support and cooperation received from the employees at all
levels and the consultant doctors.
For and on behalf of the Board
Place : New Delhi
Date : 1st August, 2012