Dear Shareholders,
The Directors take pleasure in presenting the 23rd Annual Report of the
Company along with the audited accounts for the year ended 31st March,
2011.
FINANCIAL RESULTS
(Rs. in Lakhs)
Particulars Year ended Year ended
31-03-2011 31-03-2010
Total Income 46,241.50 43,647.98
Profit before tax 4,526.83 4,655.27
Provision for taxation 1,454.34 1,549.26
Net Profit (PAT) 3,072.49 3,106.01
Balance brought forward
from previous year 3,827.72 2,687.76
Amount available for
appropriation 6,900.21 5,793.77
Appropriations
Transferred to
General Reserve 250.00 250.00
Dividend (Proposed) 1,466.77 1,466.77
Corporate Dividend Tax 243.61 249.28
Balance carried to
Balance Sheet 4,939.83 3,827.72
TRANSFER TO RESERVES
The Company proposes to transfer Rs. 250.00 lakhs to the General
Reserve out of the amount available for appropriations and an amount of
Rs. 1,112.11 lakhs is proposed to be retained in the Profit and Loss
Account.
DIVIDEND
The Directors are pleased to recommend payment of dividend on equity
shares @ Rs. 1.60 per share (16 per cent) for the financial year ended
31st March, 2011 (previous year Rs. 1.60 per share).
OPERATIONS
During the year under review, the total income of the Company increased
to Rs 46,241.50 lakhs from Rs 43,647.98 lakhs in the previous year. The
profit after tax stood at Rs. 3,072.49 lakhs against Rs. 3,106.01 lakhs
in the previous year.
With upgraded facilities and focus on more personalized services to the
patient, the total number of patient footfalls increased by 8 percent
over the previous year (from 90739 to 97712).
The Company has identified Cardiology, Oncology, Neurology,
Orthopaedics, Transplants and Emergency Services as key focus areas or
what we refer to as Centers of Excellence (COEs), with the objective
of becoming the first choice for patients in the respective COEs. We
intend to achieve this primarily by providing the highest standards of
care and consistently improving our clinical outcomes in all procedures
under each COEs.
The strong marketing activities led to a surge of 11 percent in
international patients over the previous year (from 5030 to 5599).
The multi organ transplant program of the hospital has achieved greater
heights. Liver transplant surgeries increased by 42 percent over the
previous year (from 117 to 166) and Renal transplant surgeries
increased by 16 per cent over the previous year (from 151 to 175).
The orthopedics unit of the Hospital also performed exceedingly well
and registered a growth of 24 per cent over the previous year (from 501
to 622).
The Dialysis unit of the hospital continued to be one of the major
centers in the region and registered a growth of 15 per cent over the
previous year (from 22883 to 26322).
A multi disciplinary team of surgeons at Indraprastha Apollo Hospitals
has carried out a first independent successful Auditory Brain Implant
(ABI) on a four year old child. In similar vein, successful total knee
replacement was carried in a 93 year old gentleman by the Orthopedics
team.
In view of its excellence in clinical care, Indraprastha Apollo
Hospitals has been chosen to be the first non government private
organization to be included under Pharmacovigilance Program of India
under the aegis of Central Drugs Standards Control Organization,
Ministry of Health and Family Welfare, GOI, for monitoring and
reporting adverse drug reactions to various drugs.
The Hospitals held around 1500 indoor and outdoor Continuous Medical
Education (CME) programs and several workshops, updates and symposia
which comprehensively tackled many new advances and trends in all
fields of medical sciences. Medical publications also formed a part of
our continuous endeavor to share our experiences and expertise with the
medical world all over the globe.
Indraprastha Apollo Hospitals has been re-empanelled with CGHS under
the super specialty category.
Indraprastha Apollo Hospitals registered a strong presence in sporting
events during the World Cup Hockey and Indian Premier League cricket
matches.
In pursuance of the interim order passed by the Hon''ble Supreme Court
of India on 30.11.2009 the Company continues to provide free treatment
exclusive of medicines and medicine consumables to the patients
referred by the Government of Delhi for free treatment in the Hospital.
During the year, 7677 patients including outpatients new registrations
and repeat visits were provided free treatment in the Hospital. On an
average, 60 to 70 inpatients per day including 20 to 25 ICU patients
are being treated free in the Hospital.
FACILITY UPGRADATION & EXPANSION
Upgradation and renovation work of a number of units continued during
the year to add patient comfort and to achieve more operational
efficiencies.
A new Endoscopic Ultrasound Unit has been commissioned. This new
facility is headed by a Senior Consultant (Gastroenterology) who has
moved from New York (USA). It is used to visualize inner structures,
take biopsy and also treat diseases of thorax and abdomen under an
endoscopically directed ultrasound.
A Bone Marrow Transplant Unit, one of the highest end of medical
services, has also been created in the Hospital for intensive treatment
and management of certain cancers like leukemia, lymphomas and also
some non-cancerous diseases like thalessaemia.
Responding to the increasing organ transplant demands, another multi
organ transplant unit has also been added. A Video EEG facility has
been incorporated to cater to epilepsy and epilepsy surgery program. An
additional elevator has been commissioned. Four OPD wings and Day care
facility have been renovated. An OP pharmacy, OPD billing counter,
Insurance TPA helpdesk and ICU patient lobby have been setup for the
comfort and ease of our patients.
The expansion plan undertaken by the Company to add 136 additional beds
in the Hospital is almost complete despite of time overrun due to delay
on the part of the contractors. About 50 beds are planned to be
commissioned in September, 2011 and the remaining beds are expected to
be commissioned by November, 2011.
AWARDS AND ACCOLADES
Awards and accolades continued to be heaped on the Hospital. It
maintained its consistent good showing in the prestigious annual Best
Hospitals in the country. Indraprastha Apollo Hospitals was ranked as
the 5th Best Hospital in the country and 2nd best in Delhi in the
annual ranking of the Best Hospitals in the country by The Week – Hansa
Research Survey 2010.
Indraprastha Apollo Hospitals was ranked as the 2nd best Hospital for
Management of Epidemics in Delhi and 2nd best Multi Speciality Hospital
for Infertility in the country by The Week – Hansa Research Survey
2010.
Over the years, the medical fraternity at Indraprastha Apollo Hospitals
has received many awards and accolades in recognition of its pioneering
achievements in Indian healthcare, Excellence is reflected in the
caliber and brilliance of our medical fraternity. While most of them
have been trained in the best medical institutions in the country and
abroad, several of them have also been decorated with prestigious
national and international awards including coveted awards like Padma
Shri and Dr. B. C. Roy Award and executives board of national
organizations and academic bodies.
FOCUS ON QUALITY
Indraprastha Apollo Hospitals became the first Hospital in India which
received accreditation in the year 2005 and re-accreditation in the
year 2008, from the Joint Commission International, USA (JCI) for
delivery of quality healthcare services and meeting the JCI Standards
for Patient Safety. Indraprastha Apollo Hospitals was surveyed again
for re-reaccreditation in July, 2011, and has amply demonstrated
greater than acceptable compliance with JCI Standards, which reflects
our commitment to improve the safety and quality of patient care.
The Apollo Group has also been following 5S (sorting, straightening,
systematic cleaning, standardizing, and sustaining) methodology – an
acclaimed workplace practice. Indraprastha Apollo Hospitals won the
first position in the 5S contest conducted across all the hospitals of
the Apollo Group, securing a score of 72.8 per cent.
Service Excellence Executives recruited, trained at ITC Maurya and
deployed on ground for patient satisfaction, obtaining feedback and
patient liaison.
Apollo Hospitals, Noida has been awarded NABL (National Accreditation
Board for Testing and Calibration Laboratories) certification. It has
also received accreditation from the National Accreditation Board for
Hospitals and Healthcare Provider (NABH) for the delivery of high
quality of patient care.
CORPORATE SOCIAL RESPONSIBILITY (CSR)
Indraprastha Apollo Hospitals conducted numerous initiatives to improve
the well-being of the community. Throughout the year mobile health
camps and outreach events were conducted. The Hospital also took up
some initiatives to increase awareness about pressing health issues. A
few of these are highlighted below:
Billion Hearts Beating: As one of Asia''s foremost integrated healthcare
providers, Apollo Hospitals started the Billion Hearts Beating Campaign
nationally. The idea behind this campaign is to create awareness among
the people of this country on the risks associated with heart diseases
and to motivate them to take the pledge to stay heart- healthy. The
campaign was officially launched by Hon''ble Chief Minister Smt. Sheila
Dikshit in July 2010. Over the first week of February 2011, over
200,000 members of the Apollo Hospitals Group, including employees and
their families took the pledge to stay heart-healthy.
Women''s Day – On the occasion free health camps were held for women,
Breast Cancer Awareness talks, talks on prevention of heart disease and
managing stress at work were also done. These were held at venues such
as the Delhi Secretariat, the Canadian High Commission, Embassy of
Nepal, British Council and the India Habitat Centre.
A Run for Health - ''Apollo Dil Ki Daud'', a mini marathon, was organized
by Indraprastha Apollo Hospitals. Approximately 1000 people from nearby
colonies, and doctors, nurses and support staff of Indraprastha Apollo
Hospitals, participated in this health awareness run. The marathon was
supported by Mr Anuj Choudhary (Arjuna awardee and CWG Silver medalist
in Wrestling), Mr Ashok Masti (Punjabi Singer), Mr Rajeev Tomar
(Olympian and Arjuna awardee in wrestling) and Mr Manish Chaudhary
(President – Delhi University Students Union) who ran and walked to
promote the benefits of an active lifestyle in order to fight against
heart disease.
Apollo Times Wellness Workshops - Indraprastha Apollo Hospitals, in
collaboration with The Times Wellness, has been organising regular
workshops for the past four years. Five wellness workshops were
conducted at the hospital auditorium in collaboration with the ''Times
Foundation''. These workshops covered various health talks on general
health, eye care, yoga, heart disease, osteoporosis and diabetes by the
hospital''s senior consultants. The talks were widely attended by
public and applauded by the interactive audience Community outreach
programs - Almost 80 camps across the National Capital Region were
conducted over the past year providing free ECG, Echo, BP, Blood Sugar
and various consultations, where 10,000 people were benefited. Almost
12,000 people were screened across North India as part of our
commitment to prevention and early detection of cardiac disease.
Indraprastha Apollo Hospitals has, since its inception, stressed the
importance of early diagnosis of cancer among the general public. Over
the past year, several health awareness talks and cancer screening
camps were conducted.
As an outreach of our commitment to the community, the Hospital
continued to provide free OPD with provision of free medicines and
medical consumables in Jasola village, near Sarita Vihar, New Delhi.
The clinic is held thrice a week in specialties like Gynecology,
Internal Medicine and Pediatrics for two hours. More than 200 patients
are benefited every month.
Additionally, the hospital further built on its outreach activity by
conducting monthly camps in Jasola village, where a total of nearly
2500 patients were treated.
The Hospital, in collaboration with the Government of Delhi, has
treated nearly 20,000 patients under the Mobile Health Scheme Service
to serve the following areas:
JJ Cluster Area Madanpur Khadar
BIW camp, Mathura Road Subhash Camp, Near NTPC
New Sanjay camp – Near Okhla Badarpur, Jasola Village
Indraprastha Apollo Hospitals was honoured with a special award for its
contribution in the activities of Bhagidari Scheme of the government of
NCT of Delhi.
INFECTION CONTROL AND ENVIRONMENT
The Hospital continued with the trend of decrease in its infection
indices. Employee safety and infection prevention were addressed by
educational drives and measures were taken to augment personal
protective equipment to prevent exposure inoculation injuries and
provision of pre and post exposure prophylaxis. Staff were vaccinated
for various preventable infections including H1N1 and Meningococcal
infections and for other infections like Hepatitis B, it is an ongoing
phenomenon. Care was also taken to maintain environment to acceptable
standards to contain infective exposures.
It''s a matter of pride that infection rates at the Hospital are now
comparable with the best in the world for urinary catheter related
Urinary Tract Infection. (UTI), Central Line Related Blood Stream
Infections (CRBSI) and Ventilator Associated Pneumonia (VAP). The
success of the infection control programmes can be gauged by the
decreasing trends in CRBSI with values as low as 1.26 per 1000 Central
Lines Days and for VAP 3.31 per 1000 Ventilator Days and for CRUTI at
1.56 per 1000 Urinary Catheter Days. This has largely been possible
through ongoing meticulous implementation of numerous measures.
CONSERVATION OF ENERGY
The Company on a continuous basis undertakes programs for conservation
of energy. Some of the energy conservations measures undertaken during
the period under review are:-
1. Building Management Systems has been incorporated for critical &
high energy consumption areas.
2. Plant maintenance on regular basis, review of Energy generation and
its consumption are among the measures adopted towards this end also.
3. Water less urinals are being incorporated in public toilets.
4. Training & Education to reinforce energy conservation awareness
among staff is being done on regular basis
TECHNOLOGY ABSORPTION
During the year, the Hospital continued its efforts to maintain
international standards by investing in cutting-edge technology to
offer the latest in medical care. Some of these are:
Novalis Tx Radiosurgery Linear Accelerator.
Novalis Tx Radiosurgery with Rapid Arc and BrainLAB-ExacTrac Frameless
Stereotactic Radiotherapy. This state-of the art Linear accelerator
provides extremely precise radiotherapy, even for moving organs, and is
the first of its kind in North India.
Biochemistry Analyser- Advia.
The Siemens Advia is a state of the art, Blood Chemistry Analyzer with
high throughput fully automatic workstation with automatic sample
loading and preanalytic bar-coding. It is integrated with Hospital
Information System enabling bidirectional patient data movement.
Accela Liquid ChromatographyMass Spectrometry Analyzer.
The state of the art Accela LC system with CTC auto sampler system has
been installed to provide Rapamycin and Busulphan monitoring for
patients undergoing Bone Marrow Transplant. This is currently the only
hospital conducting these tests in Delhi.
HFO Ventilators
High Frequency Oscillatory Ventilation (HFOV) provides an alternative
to conventional ventilation to treat respiratory failure in adults as
well as paediatric patients.
INFORMATION TECHNOLOGY INITIATIVES
The Hospital continued investments in developing IT infrastructure and
solutions that can not only result in better management of operations,
but also result in substantial cost advantage.
A few of them were:
Asset Management System – IBM Maximo: The system facilitates Biomedical
and Engineering Departments to manage their Assets, preparation and
follow-up of preventive maintenance schedule of Assets and importantly
helps the user to log complaints as well as follow- up until the
closure of the call.
Tier 3 Datacenter This was commissioned in January 2011. Designed and
fitted out by IBM, the 1650 sqft facility houses a Data Center, MUX and
Network Operating Center (NOC) with the latest facilities of
uninterrupted power, air conditioning, fire, rodent & water leakage
control, and advanced biometric access control features.
Simultaneously, the Network has also been upgraded to Fiber Backbone
with Redundancy and Clustering Switching technology to provide superior
support.
FOREIGN EXCHANGE EARNINGS & OUTGO
(a) Activities relating to exports; initiatives taken to increase
exports; development of new export markets for products and services;
and export plans
The Company is engaged in the healthcare business and is not carrying
on any export activities. The Hospital has been empanelled with eminent
international insurance companies and appointed healthcare facilitators
in various countries to cater to international patients.
(b) Total Foreign Exchange Earnings and Outgo
During the year under review, foreign exchange earnings and outgo were
as under:- Earnings : Rs. 5,467.45 lakhs Outgo : Rs. 3,441.01 lakhs
PARTICULARS OF EMPLOYEES
The Particulars of employees as per Section 217 (2A) of the Companies
Act, 1956 read with the Companies (Particulars of Employees) Rules,
1975 are annexed and form part of this report.
DIRECTORS'' RESPONSIBILITY STATEMENT
As required under Section 217(2AA) of the Companies Act, 1956, your
Directors state:
(i) that in the preparation of the annual accounts, the applicable
accounting standards have been followed;
(ii) that appropriate accounting policies have been selected and
applied consistently and have made judgments and estimates that are
reasonable and prudent so as to give a true and fair view of the state
of affairs of the Company as on 31st March, 2011 and of the profit of
the Company for the year ended 31st March, 2011.
(iii) that proper and sufficient care has been taken for the
maintenance of adequate accounting records in accordance with the
provisions of the Companies Act, 1956 for safeguarding the assets of
the Company and for preventing and detecting fraud and other
irregularities;
(iv) that the annual accounts have been prepared on a going concern
basis.
CORPORATE GOVERNANCE
Pursuant to Clause 49 of the Listing Agreement, a Management Discussion
and Analysis Report and a Report on Corporate Governance is attached
with this Report.
A Certificate from the Statutory Auditors of the Company regarding the
Compliance by the Company of the conditions stipulated under Clause 49
of the Listing Agreement is also attached with this report.
A declaration by the Managing Director pursuant to clause 49(I)(D)(ii)
of the Listing Agreement stating that all the Board Members and Senior
Management Personnel of the Company have affirmed compliance with the
Code of Conduct, during the financial year ended 31st March, 2011, is
also attached with this report.
AUDITORS / AUDITORS'' REPORT
M/s. S. C. Vasudeva & Co., Chartered Accountants, Auditors of the
Company shall hold office until the conclusion of the ensuing Annual
General Meeting and are eligible for re-appointment.
The Company has received a letter from M/s. S. C. Vasudeva & Co.,
Chartered Accountants, to the effect that their appointment, if made,
would be within the prescribed limits under Section 224(1-B) of the
Companies Act, 1956. The Board of Directors recommends the appointment
of M/s. S. C. Vasudeva & Co., Chartered Accountants as Auditors of the
Company.
DIRECTORS
Mr. J. P. Singh, Mr. Rakesh Mehta and Mr. Rajendra Kumar, resigned as
Directors of the Company consequent upon their retirement / transfer
from their office being ex-officio Directors nominated by the Govt. of
Delhi.
Mr. P. K. Tripathi (Chief Secretary, Govt. of Delhi), Mr. D. M. Spolia
(Principal Secretary – Finance, Govt. of Delhi) and Mr. Anshu Prakash
(Principal Secretary – Health & Family Welfare, Govt. of Delhi) were
appointed by the Board as Additional Directors of the Company. Pursuant
to Section 260 of the Companies Act, 1956, Mr. P. K. Tripathi, Mr. D.
M. Spolia and Mr. Anshu Prakash hold the office of Directors only up to
the date of the Annual General Meeting of the Company. Notices have
been received from members pursuant to Section 257 of the Companies
Act, 1956, proposing the appointment of Mr. P. K. Tripathi, Mr. D. M.
Spolia and Mr. Anshu Prakash as Directors of the Company, liable to
retire by rotation.
In accordance with the provisions of the Companies Act, 1956 and the
Articles of Association of the Company, Dr. B. Venkataraman, Lt. Gen.
(R) Vijay Lall and Prof. V. N. Rajasekharan Pillai, Directors of the
Company shall retire by rotation at the ensuing Annual General Meeting
and being eligible, offer themselves for re-election.
Resolutions seeking approval of the shareholders for the appointment /
re-appointment of Directors have been incorporated in the notice of the
Annual General Meeting.
The information on the particulars of the Directors seeking appointment
/ re-appointment, as required under clause 49 of the Listing Agreement,
has been furnished in the notice to the shareholders for the Annual
General Meeting.
Your Directors wish to place on record their appreciation of the
valuable services rendered by
Mr. Rakesh Mehta, Mr. J. P. Singh and Mr. Rajendra Kumar during their
tenure as a Director of the Company.
FIXED DEPOSITS
During the year under review, the Company has not accepted any deposit
under Section 58A of the Companies Act, 1956 read with Companies
(Acceptance of Deposits) Rules, 1975.
INSURANCE
All properties and insurable assets of the Company, including Building,
Plant & Machinery and Stocks have been adequately insured, wherever
necessary.
The Company also has a professional indemnity insurance policy to cover
the risk on account of claims filed against the company in consumer
courts.
RESEARCH & DEVELOPMENT
The Company is running a multi super-specialty Hospital and is not
engaged in any major research & development activity. However, the
Hospital continues to be a major centre for international clinical
trials.
INDUSTRIAL RELATIONS
The Industrial Relations scenario continued to be cordial during the
year under review.
ACKNOWLEDGEMENT
The Directors wish to thank and deeply acknowledge the cooperation,
assistance and support extended by the financial institutions, banks,
the Govt. of Delhi and the Union Government.
The Directors also wish to place on record their appreciation for the
all round support and cooperation received from the employees at all
levels and the consultant doctors.
For and on behalf of the Board
Place : New Delhi P.K. Tripathi
Date : 30th July, 2011 Chairman
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