Dear Members,
The Board of Directors of your Bank takes pleasure in presenting its
Report, reflecting the business and operations of your Bank for the
financial year ended March 31, 2011.
During the financial year 2010-11, the operations of your Bank
witnessed considerable progress driven by strategic policy
realignments, focus on customer delight, superior product
characteristics, service delivery among others, which consequentially
led to improvement in business and key profitability indicators. The
approach per se reflects a paradigm shift in banking space, enabling
your Bank to expand its products and services range, availed by
increased number of customers which we value the most. As on March 31,
2011 aggregate deposits and advances of your Bank reached Rs 1,80,485.8
crore and Rs 1,57,098.1 crore respectively. Performance highlights of
your Bank for the period under review are presented in Table 1.
Table 1 : Financial Highlights
Particulars (Rs crore)
As at year-end 2009-10 2010-11
Capital 724.9 984.6
Reserves & Surplus 9,438.4 13,582.0
Deposits 1,67,667.1 1,80,485.8
Borrowings 47,709.5 51,569.6
Other Liabilities & Provisions 8,032.9 6,754.8
Total liabilities 2,33,572.8 2,53,376.8
Cash & Balances with RBI 13,903.5 19,559.0
Balances with Banks and Money 679.4 1,207.0
at Call & Short Notice
Investments 73,345.5 68,269.2
Advances1, 38,201.8 1,57,098.1
Fixed & Other Assets 7,442.6 7,243.5
Total Assets 2,33,572.8 2,53,376.8
For the Period 2009-10 2010-11
Total income 17,563.0 20,684,5
Total Expenses(other than provoisions) 14,836.6 16,526.6
Provisions (other than tax) 1,681.7 1,876.9
Profit Before Tax 1,044.7 2,281.0
Provision for tax * 13.6 630.7
Profit after Tax 1,031.1 1,650.3
Profit and Appropriations
During the financial year April 2010 - March 2011, total income of your
Bank increased to Rs 20,684.5 crore with the contribution of interest
income at Rs 18,600.8 crore and other income at Rs 2,083.7 crore.
Interest expenses of Rs 14,271.9 crore and operational expenses of Rs
2,254.7 crore, led to total expenditure, excluding provisions and
contingencies, ofRs 16,526.6 crore during FY 2010-11. Total provisions
during the period remained at Rs 2,507.6 crore, comprising Rs 1650.1
crore towards bad & doubtful debts and investments, Rs 122.6 crore
towards restructured assets, Rs 104.2 crore towards incremental
prudential provisions for standard assets, and Rs 630.7 crore towards
tax.
Profit Before Tax (PBT) of your Bank during the FY 2010-11 came toRs
2281.0 crore. After making a provision ofRs 630.7 crore towards
taxation, Profit After Tax (PAT) amounted to Rs 1650.3 crore.
Appropriation of PAT as approved by the Board of Directors is given in
Table 2.
Table 2 : Appropriation of Profits
Rs Crore
Parlitulars 2009-10 2010-11
Net Profit(Loss) for the year 1,031.1 1,650.3
Profit (Loss) brought forward 71.2 470.4
Profit available for 1,102.3 2,120.7
appropriations
Appropriations
Transferred to Statutory Reserve 258.0 413.0
Transferred to Capital Reserve - 1.5
Transferred to General Reserve 100.0 600.0
Transferred to Special Reserve 25.0 100.0
created and maintained u/s
36(1)(viii)of IT Act, 1961
Dividend
- Equity Shares 217.4 344.6
- Tax on Dividend 31.5 55.3
Balance of Profit carried to 470.4 606.3
Balance Sheet
For each share with face value of Rs 10, Earning Per Share (EPS) during
the year stood at Rs 18.4 and Book Value Per Share stood at Rs 128.4 as
at end-March 2011. The Directors have pleasure in recommending dividend
at 35% on the fully paid-up equity capital for the financial year
2010-11.
Capital Adequacy
Your Bank is Basel-ll compliant and the Capital to Risk- weighted
Assets Ratio (CRAR) is computed in adherence to norms prescribed by RBI
in this regard. Credit Risk is computed using the Standardized
Approach, Market Risk is arrived by using Duration Method of
Standardized Approach and Operational Risk exposure is based on Basic
Indicator Approach. During FY 2010-11, Government of India infused
fresh equity capital to the extent of Rs 3119.04 crore, thereby
increasing its equity holding to 65.13% as at end-March 2011. Against
the stipulated RBI norm of 9% for total CRAR and 6% for core CRAR, your
Bank''s total CRAR worked out to 13.64% with Tier-I CRAR of 8.03% as at
end-March 2011.
Business Strategy
The Bank''s strategy covered a very aggressive scale up of relationship
base and product offerings with elevated features. Suitable measures
have been undertaken along with infrastructure repositioning, so as to
realize more amounts of CASA and other retail deposits. The Bank, in
its quest to granularize its loan book, plans to build priority sector
lending and rfnprove upon composition of corporate- retail loans.
Investment Banking continued to be a focus area which contributed
significantly to growth in fee based income. Your Bank''s strategy
during the year resulted in improving its profitability parameters and
consolidating its business parameters so as to bring them more in line
with the prevailing industry benchmarks.
New Business Initiatives
Fresh business efforts undertaken during the fiscal principally aim to
impart value and comfort to our increasing clientele, derive associated
benefits and realize the strategic vision of escalating your Bank to a
sustainable growth path. The financial year 2010-11, would be
remembered in the Indian Banking space wherein your Bank, in its quest
delight for its customers freed all charges on CASA and retail
deposit accounts. This shows improved product characteristics of the
Bank''s deposit products over its competitors. The measure empowers your
Bank to optimize its risk-return matrices associated with its business
portfolio.
The Bank has also provided facility of making on-line payments for
e-commerce transactions though its debit card. A new variant debit card
was launched exclusively for women customers. In order to encourage
customers with regard to usage of debit card, a cash back scheme for
debit card usage was also offered. Within the regulatory framework,
cash withdrawal was allowed on debit card at various merchant
establishments.
The Bank is increasingly committed to support government initiatives
offering financial services to Economically Weaker Sections (EWSs) and
Lower Income Groups (LIG) of society and accordingly offered, along
with others, Interest Subsidy Scheme for Housing the Urban Poor
(ISHUP). In its efforts to ensure improved financial inclusion, your
Bank has signed MOU with Tribal Development Department, Government of
Gujarat and is exploring similar partnership with other State
Governments. The Bank has also signed MOU with Unique Identification
Authority of India (UIDA!) for acting as a registrar.
Your Bank understands various needs of the MSME clients and is always
on the lookout to offer new products that are customized to take care
of such needs. During FY2010-11, your Bank launched ''Loan Against
Property'' for the MSMEs to unlock value of their assets/properties.
''SME Smart Line of Credit was also introduced so that MSMEs could take
advantage of emerging business opportunities. In addition, your Bank
implemented the ''Artisan Credit Card'' scheme of Indian Banks''
Association (IBA) to take care of the credit needs of the artisan
community of the nation. With a view to move towards cleaner and green
energy sources, your Bank joined hands with World Resource Institute
(WRI), USA, one of the top international research institutes on a
non-exclusive basis in developing a loan product for implementation of
Energy Saving projects.
Apart from these, your Bank has taken steps to offer tailor- made,
faster solutions to the MSME clients. In this spirit, and to further
enrich the MSME loan basket, your Bank has tied-up with SIDBl in an
exclusive arrangement to jointly finance MSME units, initially in 10
centres viz., Ahmedabad, Bangalore, Chennai, Coimbatore, Delhi, Indore,
Jaipur, Lucknow, Ludhiana and Rajkot, subsequently to be rolled out
across the country.
A series of new initiatives / projects were implemented during the year
in order to improve Turn Around Time (TAT), soften cost and provide
error free services in various facets of our operations. A new locker
management system was launched linked to Core Banking software of the
Bank. It helps the Bank to have online position of locker availability
and rentals at any given point of time.
Your Bank has also launched a software for Complaint Resolution
Management (CRM) at branches. An escalation mechanism has been built in
the CRM module whereby if the complaint is not resolved within the
stipulated time, the same is forwarded to the Customer Care Centre at
Corporate Office for further action.
The Bank has introduced a new system of electronic registers in
bilingual form at branches which is linked to Core Banking Software.
This module was launched in order to achieve significant reduction in
the cost as well as paper work.
Your Bank has received ISO 9001:2008 certification for all its Currency
Chests. A new Currency Chest was opened at Kochi taking the number of
Currency Chests of your Bank to six.
The Bank has also received ISO 9001:2008 certification for all its
Centralised Clearing Units (CCUs). Equipped with ISO 9001:2008
Certification for its Centralised Operations, Currency Chests and CCUs,
IDBI Bank is in the unique position to have its entire operations for
retail banking as ISO 9001:2008 certified. This apart, IDBI Bank has
also implemented Lean Six Sigma Project for its Centralised Operations,
another feather in its cap, to provide error-free and timely services
to its customers.
Keeping pace with the ever increasing work load in retail assets
portfolio and also to take care of the additional volumes arising out
of merger of IDBI Home Finance Ltd. with IDBI Bank, your Bank has
installed a state-of-the- art software for management of post-dated
cheques. The system will facilitate the Bank to handle more number of
instruments with reduced Turn Around Time.
Organizational Structure
Your Bank has continued thrust on improving organizational structure,
which values customer relations as the epitome of banking. Accordingly,
your Bank is currently organized on the lines of customer focused
vertical model, capable of delivering improved services. The model has
achieved significant success in enhancing customer relationship
management, improving credit delivery and bringing sharper focus to
business lines which are sustainable and remunerative.
With the addition of 107 branches during FY2010-11, including
Specialized Corporate Branches, total number of domestic branches went
up to 815 as on March 31, 2011 in addition to an overseas branch at
DIFC, Dubai. Of the domestic branch network, 238 are located in
metropolitan centres, 307 in urban centres, 184 in semi-urban centres
and 86 in rural centres. In order to ensure improved operating domain,
branches at a few locations were relocated and renovated to provide
fresh look and feel, similar to other branches of the Bank. The Bank
constantly endeavours to expand its branch network to execute its
strategy of building sufficiently larger customer base, improved
customer service and improved CASA contribution. Your Bank also has
plans to increase the number of Specialized Corporate Branches and Loan
Processing Centers in retail segments.
Board of Directors
Your Bank''s Board of Directors is broad based and constitution thereof
is governed by the provisions of the Banking Regulation Act, 1949, the
Companies Act, 1956, the Articles of Association of the Bank and
satisfy the requirements of good corporate governance as envisaged in
the Listing Agreement with the Stock Exchanges. The Board functions
directly as well as through various Board Committees constituted to
provide focussed governance in important functional areas of the Bank.
As on March 31, 2011, the Board comprised of 10 Directors with two
Executive Directors (including Chairman), two Non Executive Directors
and six Independent Directors. Shri R.M. Malla, Chairman & Managing
Director as Executive Chairman, Shri B.P. Singh, Dy. Managing Director
as Whole Time Director, Shri Rakesh Singh and Shri R.P. Singh, Central
Government Officials as Non Executive Directors, Shri Analjit Singh,
Smt. Lila Firoz Poonawalla, Shri K. Narasimha Murthy, Shri H.L. Zutshi,
Shri Subhash Tuli and Dr. B.S. Bisht as Independent Directors
constitute the Board.
No Director on the Board of your Bank is in any way related to any
other Director on the Board of the Bank.
Apex Committees
The Board has in total eight committees, namely, Executive Committee,
Audit Committee, Shareholders''/Investors'' Grievance Committee, Frauds
Monitoring Committee, Risk Management Committee, Customer Service
Committee, Information Technology Committee and Remuneration Committee.
Corporate Governance
Your Bank is committed to adopting the best practices in the area of
corporate governance. Your Bank believes that proper corporate
governance is not just a requirement for regulatory compliance, but
also a facilitator for enhancement of stakeholders'' value. The details
of corporate governance practices followed in your Bank are given in
this Annual Report as a separate section under Management Discussion
and Analysis.
Statement under Section 217(2A) of the Companies Act, 1956
There were no personnel in the services of the Bank for the whole year,
who were in receipt of remuneration of over Rs 60 lakh per annum.
Further, no personnel, who were in the service of the Bank for part of
the year, received remuneration in excess of Rs 5 lakh per month for the
period they were in the service of the Bank.
The provisions of Section 217(1)(e) of the Act relating to conservation
of energy and technology absorption do not apply to your Bank.
Directors'' Responsibility Statement
The Board of Directors hereby declares and confirms that:
i. in the preparation of accounts, the applicable accounting standards
had been followed along with proper explanation relating to material
departure.
ii. the Directors had adopted such accounting policies and applied them
consistently and made judgments and estimates that are reasonable and
prudent so as to give a true and fair view of the state of affairs of
your Bank at the end of accounting year and of the profit or loss of
your Bank for that year.
iii. the Directors had taken proper and sufficient care for the
maintenance of adequate accounting records, in accordance with the
regulatory provisions, for safeguarding the assets of your Bank and for
preventing and detecting fraud and other irregularities.
iv. the Directors had prepared the accounts on a going concern basis.
Acknowledgements
The Board of Directors of your Bank accords immense value to the
direction, co-operation and guidance extended by Government of India,
Reserve Bank of India (RBI), Securities and Exchange Board of India
(SEBI), Insurance Regulatory and Development Authority (IRDA) and all
other Statutory/ Regulatory Authorities. The Board also acknowledges
the co- operation and support rendered by the State Governments and
other banking/financial institutions. The Board thanks various
multilateral institutions and international banks/ institutions for
their periodic support. The Board takes this opportunity to thank all
its shareholders and customers for extending their support during the
year and looks forward to their continued association in the years
ahead. During the financial year, the Bank has received various
recognitions and accolades for its excellence in banking domain. The
Board indeed is thankful to all such organizations/agencies for their
appreciation to the Bank''s efforts. The Board appreciates the sincere
and devoted services displayed by its entire staff and highly values
their commitment in improving your Bank''s performance.
Place : Mumbai R. M. Malla
Date : April 19, 2011 Chairman & Managing Director
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